--- title: "Provision of Services for AMS-HOPS and Part 11" ocid: "ocds-b5fd17-0baa6ff5-67f5-493c-8dd8-1dfaf6d7f039" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0baa6ff5-67f5-493c-8dd8-1dfaf6d7f039" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0baa6ff5-67f5-493c-8dd8-1dfaf6d7f039.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-0baa6ff5-67f5-493c-8dd8-1dfaf6d7f039.json" source: "Contracts Finder" current_stage: "Award" buyer: "West Midlands Combined Authority" published: "2026-10-01" --- # Provision of Services for AMS-HOPS and Part 11 Buyer: West Midlands Combined Authority Current stage: Award OCID: ocds-b5fd17-0baa6ff5-67f5-493c-8dd8-1dfaf6d7f039 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0baa6ff5-67f5-493c-8dd8-1dfaf6d7f039) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0baa6ff5-67f5-493c-8dd8-1dfaf6d7f039.json) ## Summary West Midlands Combined Authority is procuring software services for a Host Operator Processing System (HOPS) and Part 11. The system must exchange data with the authority’s existing ticketing architecture and support compliant smart ticketing under ITSO requirements. This is a specialist ticketing-system integration and processing requirement, rather than a general software development commission. The work is associated with Birmingham; the procurement lists a delivery postcode in the city. The buyer is West Midlands Combined Authority, acting through Transport for West Midlands. The requirement combines the HOPS platform with Part 11 functionality, with the aim of enabling smart-ticketing services to operate alongside the existing system. The procurement has been awarded and is marked complete. West Midlands Combined Authority selected Unicard Limited. The award value is £1,532,261. The award date was 27 June 2026, and the contract period runs from 28 June 2026 to 31 May 2029. The competition was a selective call-off from a framework agreement. The deadline for responses was 29 January 2026. The opportunity was identified as suitable for small and medium-sized enterprises. The published procurement information gives the required outcome—data exchange with the existing ticketing architecture and ITSO-compliant smart ticketing—but does not set out a separate scoring breakdown or detailed award criteria. This award shows that West Midlands Combined Authority buys integrated ticketing software that can connect a Host Operator Processing System to an existing ticketing architecture and support ITSO-compliant smart ticketing through Part 11. A credible competitor when this requirement next reaches the market would need demonstrable capability in ticketing systems, HOPS processing and data exchange with established platforms, as well as the technical expertise to deliver ITSO compliance. Suppliers should be able to manage integration with a live architecture and provide the combined system functionality, rather than only a standalone software product. The framework call-off route also indicates that suppliers seeking similar work from this buyer need access to the relevant framework. The procurement was considered suitable for SMEs, showing that this specialist requirement was not restricted to large suppliers. ## Notice West Midlands Combined Authority (WMCA), would like to establish a contract for a Host Operator Processing System that is capable of exchanging data alongside the existing ticketing system architecture. As well as the HOPS element of the system, WMCA would like to incorporate the Part 11 to ensure the delivery of smart ticketing that is complaint with ITSO requirements. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8fc92c97-a993-4dad-9eba-137508d9d007 | | Notice type | Award Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Call-off from a framework agreement | | Tender suitability | SME | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 1 Oct 2026 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 27 Jun 2026 | | Contract period | 28 Jun 2026 - 31 May 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | £1,532,261 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | West Midlands Combined Authority | | Locality | BIRMINGHAM | | Postcode area | Birmingham | | Postcode | B19 3SD | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Newtown | | Westminster constituency | Birmingham Ladywood | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | Unicard Limited | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72200000 - Software programming and consultancy services ## Release History - 1 Oct 2026 at 09:52 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8fc92c97-a993-4dad-9eba-137508d9d007 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/8fc92c97-a993-4dad-9eba-137508d9d007 1st October 2026 - Awarded contract notice on Contracts Finder ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0baa6ff5-67f5-493c-8dd8-1dfaf6d7f039. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0baa6ff5-67f5-493c-8dd8-1dfaf6d7f039.json.