---
title: "Government Support Services - Face to Face Identity Verification"
ocid: "ocds-b5fd17-0bc0856a-f97e-4ebb-aa2e-dc917081672b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0bc0856a-f97e-4ebb-aa2e-dc917081672b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0bc0856a-f97e-4ebb-aa2e-dc917081672b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0bc0856a-f97e-4ebb-aa2e-dc917081672b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "POST OFFICE LIMITED"
published: "2024-03-22"
---

# Government Support Services - Face to Face Identity Verification

Buyer: POST OFFICE LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-0bc0856a-f97e-4ebb-aa2e-dc917081672b

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## Summary

The Post Office Limited has awarded a contract for Government Support Services - Face to Face Identity Verification under G-Cloud 13. The contract, worth £1,000,000, involves in-person digital identity document validation services to be provided at Post Office branches across various regions in the United Kingdom. The procurement method used was selective, specifically calling off from a framework agreement. The contract period is from 1st April 2024 to 29th February 2028.

This tender provides an opportunity for businesses offering identity verification services to engage with Post Office Limited. The contract involves providing services in multiple regions of the UK, making it suitable for businesses with a nationwide presence. Companies experienced in providing government services would be well-suited to compete due to the tender's classification and nature of services required. The contract's extended duration allows for potential long-term partnerships with the Post Office for interested businesses.

## Notice

In person digital identity document validation and identity verification services to allow customers who cannot get verified via other online channels to successfully verify themselves using an offline face-to-face channel in Post Office branches. Additional information: This is an award of Contract made under G-Cloud 13 following a desk top exercise which was concluded on the 05/09/23, so no official closing date was needed. The Contract is for an initial period of 24 months with options to extend for up to a further 24 months. The Contract End Date shown includes for an Initial Term of 24 months with options to extend for a further 24 months, so the Contract End Date show, is if all extension options are undertaken (i.e., 28 Feb 2026 or 29 Feb 2028 if extended). The forecast spend is the maximum forecast based on utilisation of all optional extensions and based on extrapolation beyond year 2 as Post Office does not have precise forecasts for that period. This forecast might therefore overstate the likely spend.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/78a3c21d-c8dc-4a82-8de9-03838576255d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Mar 2024 |
| Submission deadline | 5 Sep 2023 |
| Future notice date | Not specified |
| Award date | 29 Feb 2024 |
| Contract period | 1 Mar 2024 - 29 Feb 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,000,000 |
| Lots value | Not specified |
| Awards value | £1,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POST OFFICE LIMITED |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2V 7ER |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Bassishaw |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland, TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | YOTI |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services

### Codes

- 75131000 - Government services

## Release History

- 22 Mar 2024 at 14:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/78a3c21d-c8dc-4a82-8de9-03838576255d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/78a3c21d-c8dc-4a82-8de9-03838576255d
  22nd March 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0bc0856a-f97e-4ebb-aa2e-dc917081672b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0bc0856a-f97e-4ebb-aa2e-dc917081672b.json.