---
title: "Social listening tool for comms"
ocid: "ocds-b5fd17-0be8354c-a4b2-4914-b3dd-77d701a23a5d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0be8354c-a4b2-4914-b3dd-77d701a23a5d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0be8354c-a4b2-4914-b3dd-77d701a23a5d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0be8354c-a4b2-4914-b3dd-77d701a23a5d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BUSINESS ENERGY AND INDUSTRIAL STRATEGY"
published: "2020-02-05"
---

# Social listening tool for comms

Buyer: BUSINESS ENERGY AND INDUSTRIAL STRATEGY  
Current stage: Award  
OCID: ocds-b5fd17-0be8354c-a4b2-4914-b3dd-77d701a23a5d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0be8354c-a4b2-4914-b3dd-77d701a23a5d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0be8354c-a4b2-4914-b3dd-77d701a23a5d.json)

## Summary

The Business Energy and Industrial Strategy (BEIS) has completed the procurement process for a digital tool titled "Social listening tool for comms," aimed at enhancing stakeholder and public engagement analysis. This project falls under the IT services industry category, specifically focusing on consulting, software development, and support. The contract was awarded as a call-off from the CCS Framework G Cloud, with a total value of £80,040. The contract period runs from 16 January 2020 to 15 January 2022, following a tender period that concluded on 2 January 2020.

This tender presents opportunities for businesses specialising in IT services, particularly those that can offer innovative software solutions for social media monitoring and stakeholder engagement analysis. Companies with experience in developing user-friendly digital tools and customisable dashboards would be particularly well-suited to compete for similar future projects, leveraging their expertise to meet the strategic communications needs of government departments like BEIS.

## Notice

BEIS Communications require a digital tool to inform our understanding of stakeholder and public views on the Department and its policies, allowing us to analyse relevant online content and conversations across social media to provide insight to inform communications strategy. The tool must be user friendly and be easily used by all Comms Directorate staff and policy teams. It should have customisable and shareable dashboards. Additional information: This was awarded from a call off from the CCS Framework G Cloud

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1a1c3ba5-e70b-48f2-86ce-5346f37f6b16 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Feb 2020 |
| Submission deadline | 2 Jan 2020 |
| Future notice date | Not specified |
| Award date | 3 Jan 2020 |
| Contract period | 16 Jan 2020 - 15 Jan 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £80,040 |
| Lots value | Not specified |
| Awards value | £80,040 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BUSINESS ENERGY AND INDUSTRIAL STRATEGY |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0ET |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RUNTIME COLLECTIVE LTD T/A BRANDWATCH |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 5 Feb 2020 at 16:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1a1c3ba5-e70b-48f2-86ce-5346f37f6b16

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1a1c3ba5-e70b-48f2-86ce-5346f37f6b16
  5th February 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0be8354c-a4b2-4914-b3dd-77d701a23a5d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0be8354c-a4b2-4914-b3dd-77d701a23a5d.json.