---
title: "ServiceNow User Interface (UI) and User Experience (UX) Design Standards"
ocid: "ocds-b5fd17-0beeb410-f436-40d9-9205-7d0b699e4b50"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0beeb410-f436-40d9-9205-7d0b699e4b50"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0beeb410-f436-40d9-9205-7d0b699e4b50.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0beeb410-f436-40d9-9205-7d0b699e4b50.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEFENCE SCIENCE AND TECHNOLOGY LABORATORY"
published: "2025-03-19"
---

# ServiceNow User Interface (UI) and User Experience (UX) Design Standards

Buyer: DEFENCE SCIENCE AND TECHNOLOGY LABORATORY  
Current stage: Award  
OCID: ocds-b5fd17-0beeb410-f436-40d9-9205-7d0b699e4b50

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0beeb410-f436-40d9-9205-7d0b699e4b50)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0beeb410-f436-40d9-9205-7d0b699e4b50.json)

## Summary

The Defence Science and Technology Laboratory has concluded a tender for "ServiceNow User Interface (UI) and User Experience (UX) Design Standards" under the IT services category, specifically consulting, software development, Internet and support. The contract, awarded to Flyform, a large-scale business, commenced on 17th March 2025 and is set to end on 27th June 2025. This selective procurement was a call-off from a framework agreement. The entire process was completed with the award notice being published on 19th March 2025. The services will be delivered at Porton Down, Salisbury, with a total contract value of £79,872.

This tender offers considerable opportunities for businesses specialising in IT services, particularly those with expertise in UI/UX design standards. Companies that provide consulting, software development, and support services stand to benefit greatly. Although the contract is not specifically tailored for SMEs or VCSEs, larger enterprises with substantial resources and experience in executing complex government projects would find this opportunity well-suited for their growth and portfolio expansion.

## Notice

Awarded contract- Published for transparency purposes

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/75e3f6ac-d3e5-4f74-a57d-ee6f2feb2a7e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Mar 2025 |
| Submission deadline | 14 Mar 2025 |
| Future notice date | Not specified |
| Award date | 14 Mar 2025 |
| Contract period | 17 Mar 2025 - 27 Jun 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £79,872 |
| Lots value | Not specified |
| Awards value | £79,872 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEFENCE SCIENCE AND TECHNOLOGY LABORATORY |
| Locality | SALISBURY |
| Post town | Salisbury |
| Postcode | SP4 0JQ |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK72 Wiltshire |
| Local authority | Wiltshire |
| Electoral ward | Winterslow & Upper Bourne Valley |
| Westminster constituency | Salisbury |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FLYFORM |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 19 Mar 2025 at 14:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/75e3f6ac-d3e5-4f74-a57d-ee6f2feb2a7e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/75e3f6ac-d3e5-4f74-a57d-ee6f2feb2a7e
  19th March 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/81e87e31-ad6f-4d60-b883-76ac8000eac9
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/de6f6a60-8e23-4341-ac60-041d80083112

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0beeb410-f436-40d9-9205-7d0b699e4b50. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0beeb410-f436-40d9-9205-7d0b699e4b50.json.