---
title: "FH320 Customer Relationship Programme"
ocid: "ocds-b5fd17-0bf8d167-0390-4f3c-8bfc-78053058a04a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0bf8d167-0390-4f3c-8bfc-78053058a04a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0bf8d167-0390-4f3c-8bfc-78053058a04a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0bf8d167-0390-4f3c-8bfc-78053058a04a.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "FUTURES HOUSING GROUP"
published: "2019-02-01"
---

# FH320 Customer Relationship Programme

Buyer: FUTURES HOUSING GROUP  
Current stage: Tender  
OCID: ocds-b5fd17-0bf8d167-0390-4f3c-8bfc-78053058a04a

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## Summary

The procurement process titled "FH320 Customer Relationship Programme" is initiated by Futures Housing Group, based in Derby, England. This active tender focuses on a customer survey programme within the services sector. It falls under the CPV category of customer satisfaction surveys and employs an open procurement method. The tender period concludes on 4th March 2019, while the contract period is set to begin on 1st April 2019 and end on 31st March 2022.

This tender presents a significant opportunity for businesses looking to enhance their service offerings, particularly small and medium enterprises (SMEs) that specialise in customer satisfaction surveys and related services. Companies with experience in conducting surveys or managing feedback programmes will find this tender especially suited to their capabilities, allowing them to grow their clientele and reinforce relationships within the sector.

## Notice

Customer survey programme

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d5c71e8e-71b8-487b-ba27-2b91bdb1763b |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Feb 2019 |
| Submission deadline | 4 Mar 2019 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2019 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FUTURES HOUSING GROUP |
| Locality | DERBY |
| Post town | Derby |
| Postcode | DE5 3RE |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF13 South and West Derbyshire |
| Local authority | Amber Valley |
| Electoral ward | Crich & South Wingfield |
| Westminster constituency | Amber Valley |
| Delivery location | TLF East Midlands (England) |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342311 - Customer satisfaction survey

## Release History

- 1 Feb 2019 at 17:45 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d5c71e8e-71b8-487b-ba27-2b91bdb1763b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d5c71e8e-71b8-487b-ba27-2b91bdb1763b
  1st February 2019 - Opportunity notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=FEB156461
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.procuringourfutures.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0bf8d167-0390-4f3c-8bfc-78053058a04a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0bf8d167-0390-4f3c-8bfc-78053058a04a.json.