---
title: "Telephone Payment Services"
ocid: "ocds-b5fd17-0c4daaf7-384c-45c9-9263-e74b0cf94322"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0c4daaf7-384c-45c9-9263-e74b0cf94322"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0c4daaf7-384c-45c9-9263-e74b0cf94322.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0c4daaf7-384c-45c9-9263-e74b0cf94322.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2026-02-25"
---

# Telephone Payment Services

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-0c4daaf7-384c-45c9-9263-e74b0cf94322

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0c4daaf7-384c-45c9-9263-e74b0cf94322)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0c4daaf7-384c-45c9-9263-e74b0cf94322.json)

## Summary

The public procurement process for "Telephone Payment Services" was conducted by H M Revenue & Customs, located at 100 Parliament Street, London, England. This tender falls under the industry category of software programming and consultancy services, classified by the CPV code 72200000. The procurement utilised a selective method, executed as a call-off from a framework agreement. This tender progressed to the award stage on 5th February 2026, with the contract period commencing on 14th February 2026 and concluding on 13th November 2027. The contract was valued at £1,703,000 GBP, excluding suitability for small and medium enterprises (SMEs) and voluntary, community and social enterprises (VCSEs).

This tender represents significant business growth opportunities for companies involved in the provision of software programming and consultancy services within the United Kingdom. Large enterprises, particularly those experienced in delivering telephone payment solutions, would be ideally suited to compete given the scale and requirements of the contract. Partnering with a prestigious contracting authority such as H M Revenue & Customs on this project could enhance a supplier's reputation and provide a substantial boost in credibility and industry recognition.

## Notice

Provision of Telephone Payment Services for the initial term of 21 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1a63bcd5-dbfa-425c-a185-0e8f8c2332dd |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Feb 2026 |
| Submission deadline | 7 Jan 2026 |
| Future notice date | Not specified |
| Award date | 5 Feb 2026 |
| Contract period | 14 Feb 2026 - 13 Nov 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,703,000 |
| Lots value | Not specified |
| Awards value | £1,703,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | LONDON |
| Post town | Southend-on-Sea |
| Postcode | SS99 1AA |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH31 Southend-on-Sea |
| Local authority | Southend-on-Sea |
| Electoral ward | Victoria |
| Westminster constituency | Southend East and Rochford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PCI-PAL (U.K. |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72200000 - Software programming and consultancy services

## Release History

- 25 Feb 2026 at 15:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1a63bcd5-dbfa-425c-a185-0e8f8c2332dd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1a63bcd5-dbfa-425c-a185-0e8f8c2332dd
  25th February 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0c4daaf7-384c-45c9-9263-e74b0cf94322. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0c4daaf7-384c-45c9-9263-e74b0cf94322.json.