---
title: "DWP Digital Services: Product Design Outcomes"
ocid: "ocds-b5fd17-0c7f0f1c-d53d-4c9a-8132-377a7ebdd044"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0c7f0f1c-d53d-4c9a-8132-377a7ebdd044"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0c7f0f1c-d53d-4c9a-8132-377a7ebdd044.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0c7f0f1c-d53d-4c9a-8132-377a7ebdd044.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2021-02-22"
---

# DWP Digital Services: Product Design Outcomes

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-0c7f0f1c-d53d-4c9a-8132-377a7ebdd044

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0c7f0f1c-d53d-4c9a-8132-377a7ebdd044)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0c7f0f1c-d53d-4c9a-8132-377a7ebdd044.json)

## Summary

The procurement process involves the Department for Work and Pensions (DWP), which sought digital product design outcomes for its Retirement, Bereavement & Care services. This tender, titled "DWP Digital Services: Product Design Outcomes," is categorised under IT services and took place in the North East of England. The contract was awarded on 29 January 2021, and the contract period runs from 1 February 2021 to 31 January 2023, with a total value of £9.6 million. The procurement method used was selective, and the process was conducted as a call-off from a framework agreement.

This tender represents significant opportunities for small and medium-sized enterprises (SMEs) looking to expand in the digital services sector. Businesses with competencies in IT consulting, software development, and related support services would be particularly well-suited to compete, especially those equipped to handle large-scale projects for public sector clients like the DWP. Engaging in similar tenders can allow businesses to gain invaluable experience and establish long-term relationships within government contracting.

## Notice

Provision of digital product design outcomes for DWP Digital Retirement, Bereavement & Care.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/89683c03-e6d4-4fe0-ac55-cfe9360c3a9b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Feb 2021 |
| Submission deadline | 22 Oct 2020 |
| Future notice date | Not specified |
| Award date | 29 Jan 2021 |
| Contract period | 1 Feb 2021 - 31 Jan 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £9,600,000 |
| Lots value | Not specified |
| Awards value | £9,600,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE98 1YX |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Dene & South Gosforth |
| Westminster constituency | Newcastle upon Tyne North |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SCRUMCONNECT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 22 Feb 2021 at 19:30 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/89683c03-e6d4-4fe0-ac55-cfe9360c3a9b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/89683c03-e6d4-4fe0-ac55-cfe9360c3a9b
  22nd February 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/10cc0711-3af6-4998-87a3-e95f1b0cd41a
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0c7f0f1c-d53d-4c9a-8132-377a7ebdd044. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0c7f0f1c-d53d-4c9a-8132-377a7ebdd044.json.