---
title: "CRM/CX - Oracle CX Cloud Suite"
ocid: "ocds-b5fd17-0c8547d4-b799-47ac-90e6-44413edf1ae4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0c8547d4-b799-47ac-90e6-44413edf1ae4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0c8547d4-b799-47ac-90e6-44413edf1ae4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0c8547d4-b799-47ac-90e6-44413edf1ae4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR EDUCATION"
published: "2018-11-22"
---

# CRM/CX - Oracle CX Cloud Suite

Buyer: DEPARTMENT FOR EDUCATION  
Current stage: Award  
OCID: ocds-b5fd17-0c8547d4-b799-47ac-90e6-44413edf1ae4

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0c8547d4-b799-47ac-90e6-44413edf1ae4)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0c8547d4-b799-47ac-90e6-44413edf1ae4.json)

## Summary

The Department for Education has completed the procurement process for the provision of Oracle CX Cloud Suite services, titled "CRM/CX - Oracle CX Cloud Suite." This procurement falls under the IT services category, specifically consulting and software development, and involves a total contract value of £100,000. The contract period commenced on 8th November 2018 and will conclude on 7th October 2019. The procurement process was conducted through a selective method, with the tender period concluding on 1st October 2018, and applies to delivery addresses across various regions including the United Kingdom and British Overseas Territories.

This tender represents a significant opportunity for businesses specialising in IT services, particularly those with expertise in cloud solutions and software implementation. Companies, especially small and medium-sized enterprises (SMEs), may find this contract appealing, as it encourages innovative and agile approaches to service delivery. With the potential for future contracts arising from ongoing relationships with the Department for Education, firms with relevant capabilities and experience in government contracts would be well-suited to participate in similar tenders moving forward.

## Notice

Provisions of Oracle CX Cloud Suite services and implementation of rapid agile solutions.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6a34b6d8-5564-4ad5-a58d-cd8f364eed10 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Nov 2018 |
| Submission deadline | 1 Oct 2018 |
| Future notice date | Not specified |
| Award date | 23 Sep 2018 |
| Contract period | 8 Nov 2018 - 7 Oct 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | Not specified |
| Awards value | £100,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR EDUCATION |
| Locality | COVENTRY |
| Post town | Coventry |
| Postcode | CV1 3BH |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG33 Coventry |
| Local authority | Coventry |
| Electoral ward | Sherbourne |
| Westminster constituency | Coventry North West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAPRICORN VENTIS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 22 Nov 2018 at 15:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6a34b6d8-5564-4ad5-a58d-cd8f364eed10

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6a34b6d8-5564-4ad5-a58d-cd8f364eed10
  22nd November 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/7583aa26-5198-4504-96eb-38fc3123c1a0
  Contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0c8547d4-b799-47ac-90e6-44413edf1ae4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0c8547d4-b799-47ac-90e6-44413edf1ae4.json.