---
title: "Procurement of General Practice Appointment Booking Services for practices in Bedfordshire, Luton and Milton Keynes ICB"
ocid: "ocds-b5fd17-0c8e53e7-7326-4cbd-b77f-3184245ba9d4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0c8e53e7-7326-4cbd-b77f-3184245ba9d4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0c8e53e7-7326-4cbd-b77f-3184245ba9d4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0c8e53e7-7326-4cbd-b77f-3184245ba9d4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2024-10-07"
---

# Procurement of General Practice Appointment Booking Services for practices in Bedfordshire, Luton and Milton Keynes ICB

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-0c8e53e7-7326-4cbd-b77f-3184245ba9d4

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## Summary

NHS Bedfordshire, Luton, and Milton Keynes Integrated Care Board (ICB) has successfully awarded a contract to Accurx Limited for the provision of General Practice Appointment Booking Services. This procurement, managed by NHS South, Central and West Commissioning Support Unit, falls under the software package and information systems industry category. The contract aims to replace the expired national appointment booking service formerly provided by Accurx Limited. This initiative will enhance appointment booking across General Practice, long-term condition clinics, and vaccination clinics with seamless integration into GP clinical systems. Following a selective procurement method via the CCS G-Cloud 13 Framework, the contract encompasses an initial period of nine months starting from 1st July 2024, with the possibility of a 12-month extension.

This tender presents a significant opportunity for small and medium-sized enterprises (SMEs) specialising in cloud software solutions. Businesses capable of developing, integrating, and maintaining advanced digital systems for healthcare settings will find this tender particularly appealing. By contributing to modernising the general practice pathways, companies can establish or strengthen their presence in the healthcare IT sector. The total contract value is £448,273.56, underscoring the potential for substantial business growth through high-profile collaborations with NHS services in the East of England.

## Notice

The NHS England National Commercial and Procurement Hub supported NHS Bedfordshire, Luton and Milton Keynes ICB to place a new contract for the provision of a General Practice Appointment Booking solution to replace the national contract for appointment booking supplied by Accurx Limited which expired on 30th June 2024. NHS Bedfordshire, Luton and Milton Keynes ICB's requirement is for an appointment booking solution that enables booking of appointments by patients into GP clinics, long term condition clinics and vaccination clinics with integration with GP clinical systems. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP). A call-off process from the CCS G-Cloud 13 Framework (RM1557.13) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 13 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to Accurx Limted. The contract is awarded for an initial period of 9 months with the option to extend for a further 12 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/340ebfae-6211-43a8-8fd5-b7b0ed8ddede |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Oct 2024 |
| Submission deadline | 12 Jun 2024 |
| Future notice date | Not specified |
| Award date | 30 Jun 2024 |
| Contract period | 30 Jun 2024 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £448,273 |
| Lots value | Not specified |
| Awards value | £448,273 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | LUTON |
| Post town | Luton |
| Postcode | LU1 2LJ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH21 Luton |
| Local authority | Luton |
| Electoral ward | Central |
| Westminster constituency | Luton South and South Bedfordshire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCURX |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 7 Oct 2024 at 13:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/340ebfae-6211-43a8-8fd5-b7b0ed8ddede

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/340ebfae-6211-43a8-8fd5-b7b0ed8ddede
  7th October 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0c8e53e7-7326-4cbd-b77f-3184245ba9d4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0c8e53e7-7326-4cbd-b77f-3184245ba9d4.json.