---
title: "Retirement, Bereavement and Care and Appeals and Supporting Capabilities. DSP Procurement for User Centred Design and Delivery Management Resources"
ocid: "ocds-b5fd17-0cac1081-3cb4-4e3c-8222-1a4016835b96"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0cac1081-3cb4-4e3c-8222-1a4016835b96"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0cac1081-3cb4-4e3c-8222-1a4016835b96.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0cac1081-3cb4-4e3c-8222-1a4016835b96.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2024-01-16"
---

# Retirement, Bereavement and Care and Appeals and Supporting Capabilities. DSP Procurement for User Centred Design and Delivery Management Resources

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-0cac1081-3cb4-4e3c-8222-1a4016835b96

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## Summary

The Department for Work and Pensions has awarded a contract for Retirement, Bereavement, and Care and Appeals Support Capabilities. The procurement method used was selective, with call-off from a framework agreement. The contract value is £6,125,000 GBP, starting on April 1, 2023, and ending on March 31, 2025. The buyer is based in Blackpool, England, with a procurement deadline of March 31, 2023, and falls under the IT services category.

This tender, awarded to Accenture (UK) Limited, presents opportunities for large businesses in IT services to provide consulting, software development, and support. The Department for Work and Pensions seeks suppliers to deliver digital outcomes for various citizen services related to retirement, pensions, and care. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are suitable to compete for this contract, which aims to enhance public service delivery in the North West region of the United Kingdom.

## Notice

This is a 24-month Contract that provides Resources in support of its Retirement Bereavement & Care (RBC) Project. At a high-level RBC requires a supplier to deliver specific digital outcomes to meet citizens' Plan Your Retirement Service; Get Your State Pension Service; Manage Your Pension Credit; Seasonal Payments; Carers Allowance; Attendance Allowance; Support for Bereavement; Support for Common Capabilities (in support of DWP Strategic Reference Architecture); Maintaining Operational Small Systems (MOSS)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9aec933e-8275-4971-9359-b40a80ac50c6 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Works |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Jan 2024 |
| Submission deadline | 31 Mar 2023 |
| Future notice date | Not specified |
| Award date | 31 Mar 2023 |
| Contract period | 31 Mar 2023 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £6,125,000 |
| Lots value | Not specified |
| Awards value | £4,900,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | BLACKPOOL |
| Post town | Blackpool |
| Postcode | FY4 5ES |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Stanley |
| Westminster constituency | Blackpool South |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCENTURE (UK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 16 Jan 2024 at 16:28 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9aec933e-8275-4971-9359-b40a80ac50c6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9aec933e-8275-4971-9359-b40a80ac50c6
  16th January 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e0d9ce3a-40d4-4cef-84d9-25968080c2d1
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0cac1081-3cb4-4e3c-8222-1a4016835b96. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0cac1081-3cb4-4e3c-8222-1a4016835b96.json.