---
title: "Resource Planning Services"
ocid: "ocds-b5fd17-0caf0904-fce6-41ff-bf46-2c2f7086f10b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0caf0904-fce6-41ff-bf46-2c2f7086f10b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0caf0904-fce6-41ff-bf46-2c2f7086f10b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0caf0904-fce6-41ff-bf46-2c2f7086f10b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF BARKING AND DAGENHAM CAREERS SERVICE"
published: "2024-11-05"
---

# Resource Planning Services

Buyer: LONDON BOROUGH OF BARKING AND DAGENHAM CAREERS SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-0caf0904-fce6-41ff-bf46-2c2f7086f10b

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## Summary

The London Borough Of Barking And Dagenham Careers Service is leading a procurement process for "Resource Planning Services" in the category of Development Consultancy Services (CPV 73220000). The procurement method used is a single tender action (direct procurement) for resource planning software and account management/data services for Contact Centre resourcing. This procurement, valued at £52,000 GBP, covers both the London and South East regions. The award notice was published on 5th November 2024, with the contract period starting on 10th December 2024 and concluding on 9th December 2025.

This tender presents significant opportunities for businesses specialising in resource planning software and consultancy services, particularly those with experience in contact centre operations. While the project is not intended for SMEs or VCSEs, larger businesses like Agilisys Limited, the successful supplier, stand to gain a strategic foothold and develop long-term partnerships with public sector entities. The direct procurement method reflects the specialised and urgent nature of the requirement, making it essential for providers to have in-depth expertise and previously demonstrated capability in similar projects.

## Notice

Resource planning software and account management/data services for Contact Centre resourcing

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/101f07aa-8bf0-42f6-b321-b954be01ca67 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Nov 2024 |
| Submission deadline | 1 Nov 2024 |
| Future notice date | Not specified |
| Award date | 1 Nov 2024 |
| Contract period | 10 Dec 2024 - 9 Dec 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £52,000 |
| Lots value | Not specified |
| Awards value | £52,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF BARKING AND DAGENHAM CAREERS SERVICE |
| Locality | BARKING |
| Post town | Ilford |
| Postcode | IG11 7LU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI52 Barking & Dagenham and Havering |
| Local authority | Barking and Dagenham |
| Electoral ward | Abbey |
| Westminster constituency | Barking |
| Delivery location | TLI London, TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AGILISYS |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73220000 - Development consultancy services

## Release History

- 5 Nov 2024 at 18:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/101f07aa-8bf0-42f6-b321-b954be01ca67

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/101f07aa-8bf0-42f6-b321-b954be01ca67
  5th November 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0caf0904-fce6-41ff-bf46-2c2f7086f10b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0caf0904-fce6-41ff-bf46-2c2f7086f10b.json.