---
title: "CS22667 Customer Service Advisor"
ocid: "ocds-b5fd17-0cf24db9-d3a6-459a-9477-735abe4659b4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0cf24db9-d3a6-459a-9477-735abe4659b4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0cf24db9-d3a6-459a-9477-735abe4659b4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0cf24db9-d3a6-459a-9477-735abe4659b4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2024-03-26"
---

# CS22667 Customer Service Advisor

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-0cf24db9-d3a6-459a-9477-735abe4659b4

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## Summary

The public procurement contracting process for the "CS22667 Customer Service Advisor" involved UK Shared Business Services Limited as the buying organisation. The contract falls under the services industry category and was awarded through a selective procurement method. The contract has a value of £15,504 GBP and covers a period from December 14, 2022, to June 30, 2023. The contract was awarded on May 24, 2023, providing opportunities for business growth in the services sector.

This public procurement tender for the provision of a Customer Service Advisor offers opportunities for small and medium-sized enterprises (SMEs) to compete. Businesses in the services industry, particularly those able to provide temporary staff, are well-suited to bid for this contract. UK Shared Business Services Limited in Swindon, England, acted as the contracting authority and specified the call-off from a framework agreement as the procurement method. The contract period indicates a timeline for service delivery, creating a structured opportunity for interested suppliers.

## Notice

***This is an award notice, not a call for competition*** Requirement was sourced via Crown Commercial Services Framework RM6160 Non Clinical Temporary and Fixed Term staff to provide UK Shared Business Services the temporary provision of a Customer Services Advisor.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0f1d6e93-4100-4606-b04c-a88da40bcb7f |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Mar 2024 |
| Submission deadline | 9 Dec 2022 |
| Future notice date | Not specified |
| Award date | 9 Dec 2022 |
| Contract period | 14 Dec 2022 - 31 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £36,692 |
| Lots value | Not specified |
| Awards value | £80,749 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1UH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HAYS SPECIALIST RECRUITMENT |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79620000 - Supply services of personnel including temporary staff

## Release History

- 26 Mar 2024 at 16:28 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0f1d6e93-4100-4606-b04c-a88da40bcb7f
- 29 Jun 2023 at 13:54 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/41291371-5ccc-418e-b9da-6dfba79a1821
- 24 May 2023 at 16:24 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f1fffdb6-db5d-4b7d-8c5b-7500818f17fe

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0f1d6e93-4100-4606-b04c-a88da40bcb7f
  26th March 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/41291371-5ccc-418e-b9da-6dfba79a1821
  29th June 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/f1fffdb6-db5d-4b7d-8c5b-7500818f17fe
  24th May 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/1d5857bd-b5a8-47b6-ab5c-e9eedc8fd4f3
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/1dac6f5a-4e8d-45ce-a786-62a67ceb7367
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/d38b312a-c949-447a-a1d7-eb0ba16d6031
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f59d1914-66a2-484c-ac62-3405d587225e

## Notice URLs

- http://www.uksbs.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0cf24db9-d3a6-459a-9477-735abe4659b4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0cf24db9-d3a6-459a-9477-735abe4659b4.json.