---
title: "Omnibus Research with SME's and Personal Current Account (PCA) Customers (Lot 2)"
ocid: "ocds-b5fd17-0cfa9b95-adc9-11e6-9901-0019b9f3037b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0cfa9b95-adc9-11e6-9901-0019b9f3037b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0cfa9b95-adc9-11e6-9901-0019b9f3037b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0cfa9b95-adc9-11e6-9901-0019b9f3037b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "COMPETITION AND MARKETS AUTHORITY"
published: "2016-11-18"
---

# Omnibus Research with SME's and Personal Current Account (PCA) Customers (Lot 2)

Buyer: COMPETITION AND MARKETS AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-0cfa9b95-adc9-11e6-9901-0019b9f3037b

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## Summary

The Competition and Markets Authority (CMA) has concluded a tender titled "Omnibus Research with SME's and Personal Current Account (PCA) Customers (Lot 2)" for research services related to the retail banking market. The contract, valued at £24,790, is classified under research and development services, and the contractual period ran from 18 November 2015 until 31 January 2016. The research aimed to gather insights on bank customers, including both personal and small to medium enterprise (SME) accounts, with delivery taking place in London. The procurement method was categorised as "Other," and the tender was officially awarded on 18 November 2015.

This contract presents valuable opportunities for businesses specialising in research and consultancy services, particularly those with expertise in consumer behaviour and banking sectors. Companies involved in market analysis, survey methodologies, or qualitative research would be well-positioned to engage in similar future tenders from CMA or other public sector bodies. Those with experience working with financial institutions or SMEs will find their insights particularly relevant as public sector organisations continue to seek data-driven decision-making support.

## Notice

The Competition and Markets Authority (CMA) is currently conducting an investigation into the retail banking market for which further consumer research is required. The investigation covers both personal current accounts (PCAs) for individuals and banking for small and medium enterprises (SMEs) including business current accounts (BCAs) and loans.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9c777e5b-defe-4336-bacf-f788a187fad7 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Nov 2016 |
| Submission deadline | 13 Nov 2015 |
| Future notice date | Not specified |
| Award date | 18 Nov 2015 |
| Contract period | 18 Nov 2015 - 31 Jan 2016 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £24,790 |
| Lots value | Not specified |
| Awards value | £24,790 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COMPETITION AND MARKETS AUTHORITY |
| Locality | LONDON |
| Post town | Central London |
| Postcode | WC1B 4AD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI36 Camden |
| Local authority | Camden |
| Electoral ward | Bloomsbury |
| Westminster constituency | Holborn and St Pancras |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GFK NOP SOCIAL RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services

## Release History

- 18 Nov 2016 at 20:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9c777e5b-defe-4336-bacf-f788a187fad7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9c777e5b-defe-4336-bacf-f788a187fad7
  27th November 2015 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0cfa9b95-adc9-11e6-9901-0019b9f3037b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0cfa9b95-adc9-11e6-9901-0019b9f3037b.json.