--- title: "Hertfordshire and West Essex STP - Employee Assistance Programme (EAP)" ocid: "ocds-b5fd17-0cff6325-4049-4f31-a5a5-4ff4e85b6439" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0cff6325-4049-4f31-a5a5-4ff4e85b6439" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0cff6325-4049-4f31-a5a5-4ff4e85b6439.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-0cff6325-4049-4f31-a5a5-4ff4e85b6439.json" source: "Contracts Finder" current_stage: "Tender" buyer: "HERTFORDSHIRE NHS PROCUREMENT" published: "2019-11-06" --- # Hertfordshire and West Essex STP - Employee Assistance Programme (EAP) Buyer: HERTFORDSHIRE NHS PROCUREMENT Current stage: Tender OCID: ocds-b5fd17-0cff6325-4049-4f31-a5a5-4ff4e85b6439 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0cff6325-4049-4f31-a5a5-4ff4e85b6439) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0cff6325-4049-4f31-a5a5-4ff4e85b6439.json) ## Summary The Hertfordshire NHS Procurement is conducting a selective tender for the Employee Assistance Programme (EAP) aimed at supporting approximately 20,000 staff across multiple NHS organisations in Hertfordshire and West Essex. This procurement falls within the 'Company health services' industry category, with a total contract value of £120,000. The tender period is set to close on 13 December 2019, and the contract is scheduled to commence on 1 April 2020, lasting until 31 March 2023. Services are to be delivered primarily to personnel within the East of England region, focusing on mental health support and well-being. This tender presents a significant opportunity for businesses specialising in health services, particularly those that can provide comprehensive Employee Assistance Programs. Businesses that offer innovative mental health solutions, including online support services, counselling, and management support, will find themselves particularly well-suited to compete for this contract. Small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, as they may offer tailored services that align with the diverse needs of the contracting authorities and their staff. ## Notice The NHS organisations of Hertfordshire and West Essex STP are seeking to procure a single provider to deliver its Employee Assistance Programmes (EAP) for approximately 20,000 staff. The Supplier shall provide access to a range of experts and mental health professionals and must provide a service that meets confidentiality, recognised standards and will underpin the services with robust clinical governance. The Contracting Authorities are: - West Hertfordshire Hospitals NHS Trust - East and North Hertfordshire NHS Trust - Hertfordshire Partnership University NHS Foundation Trust - Hertfordshire Community NHS Trust - Herts Valleys CCG - East and North Hertfordshire CCG - West Essex CCG The Supplier shall provide support to Contracting Authorities Personnel over the full range of work related or personal matters that may impact on workplace performance and seek to resolve those issues where possible. Core requirements must include an Online Portal, telephone triage and Support Services which shall include advice and support, management support Services, face to face counselling Services including therapeutic intervention, case management, policy guidance and trend management; health and wellbeing promotion and awareness and publicity and promotion. The Services shall be available to all Contracting Authorities Personnel and their dependants and relatives including those working remotely, both in the UK and travelling overseas and provide sufficient flexibility of approach to accommodate different organisational. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/59f60251-4a1f-472c-a75a-d0fb011973cb | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 6 Nov 2019 | | Submission deadline | 13 Dec 2019 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2020 - 31 Mar 2023 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £120,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | HERTFORDSHIRE NHS PROCUREMENT | | Locality | WELWYN GARDEN CITY | | Post town | St Albans | | Postcode | AL8 6NS | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH2 Bedfordshire and Hertfordshire | | ITL 3 | TLH26 North and East Hertfordshire | | Local authority | Welwyn Hatfield | | Electoral ward | Handside | | Westminster constituency | Welwyn Hatfield | | Delivery location | Not specified | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85147000 - Company health services ## Release History - 6 Nov 2019 at 16:39 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/59f60251-4a1f-472c-a75a-d0fb011973cb ## Documents - https://www.contractsfinder.service.gov.uk/Notice/59f60251-4a1f-472c-a75a-d0fb011973cb 6th November 2019 - Opportunity notice on Contracts Finder - https://nhs.bravosolution.co.uk Link to eSourcing Portal ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0cff6325-4049-4f31-a5a5-4ff4e85b6439. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0cff6325-4049-4f31-a5a5-4ff4e85b6439.json.