---
title: "1702-SCR-Niche User Research Participant Recruitment-Call Off- Access2Digital"
ocid: "ocds-b5fd17-0d012c4d-4b41-49c7-be2c-6f2eeea284a1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0d012c4d-4b41-49c7-be2c-6f2eeea284a1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0d012c4d-4b41-49c7-be2c-6f2eeea284a1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0d012c4d-4b41-49c7-be2c-6f2eeea284a1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2018-02-07"
---

# 1702-SCR-Niche User Research Participant Recruitment-Call Off- Access2Digital

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-0d012c4d-4b41-49c7-be2c-6f2eeea284a1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0d012c4d-4b41-49c7-be2c-6f2eeea284a1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0d012c4d-4b41-49c7-be2c-6f2eeea284a1.json)

## Summary

The procurement process involves H M Revenue & Customs, which is based in Salford, England. The tender titled "1702-SCR-Niche User Research Participant Recruitment-Call Off- Access2Digital" falls under the services industry, specifically focused on computer-user familiarisation and training services. The procurement method utilised is a selective process through a call-off from a framework agreement. The contract period commenced on 24th July 2017 and concluded on 23rd July 2018, with the award notice published on 7th February 2018. The total value of the contract is £150,000, and the relevant delivery addresses include various regions within the UK and overseas territories.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) that specialise in user research and training services, particularly those with experience in assisting digital engagement. Companies well-suited to compete for this contract would include those providing user research support, digital training solutions, or user familiarisation services tailored for diverse geographical areas. Engaging in this procurement could enhance business growth by positioning suppliers as key contributors in the public sector's effort to better understand user needs and improve digital accessibility.

## Notice

The recruitment of 'Assisted Digital' and niche business area user research participants

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2c7e1010-0b16-423e-b22a-3358ce969a5c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Feb 2018 |
| Submission deadline | 29 May 2017 |
| Future notice date | Not specified |
| Award date | 4 Jul 2017 |
| Contract period | 23 Jul 2017 - 23 Jul 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £150,000 |
| Lots value | Not specified |
| Awards value | £150,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | SALFORD |
| Post town | Manchester |
| Postcode | M60 9LA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Ordsall |
| Westminster constituency | Salford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCESS2DIGITAL |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80533000 - Computer-user familiarisation and training services

## Release History

- 7 Feb 2018 at 17:12 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2c7e1010-0b16-423e-b22a-3358ce969a5c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2c7e1010-0b16-423e-b22a-3358ce969a5c
  7th February 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/7cdbd26f-ab4a-48ce-9254-d1ad8548f79c
  Redacted Contract

## Provenance

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