---
title: "Managed Voice Services"
ocid: "ocds-b5fd17-0d636cd6-5333-409b-816b-557221c73447"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0d636cd6-5333-409b-816b-557221c73447"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0d636cd6-5333-409b-816b-557221c73447.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0d636cd6-5333-409b-816b-557221c73447.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BRITISH TRANSPORT POLICE"
published: "2021-05-06"
---

# Managed Voice Services

Buyer: BRITISH TRANSPORT POLICE  
Current stage: Award  
OCID: ocds-b5fd17-0d636cd6-5333-409b-816b-557221c73447

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0d636cd6-5333-409b-816b-557221c73447)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0d636cd6-5333-409b-816b-557221c73447.json)

## Summary

The British Transport Police is currently concluding the procurement process for "Managed Voice Services," which focuses on the repair and maintenance of line telephony equipment. The contract, valued at £285,955, is set to commence on 17th May 2021, and will run until 16th May 2023. This selective procurement process was initiated as a call-off from a framework agreement, with the tender period officially closing on 14th January 2021. The buying organisation is located at 25 Camden Road, London, NW19LN, England.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) that specialise in telecommunications services, particularly those with expertise in managed voice solutions. Competitors may include businesses capable of providing reliable support for existing Avaya and contact centre technologies. With the contract's duration extending for two years, successful bidders will have the chance to establish long-term relationships with a key public authority, enhancing their portfolio and market presence in the telecommunications industry.

## Notice

Managed Voice Service of existing Avaya and Contact Centre Solution

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/14701240-c4dc-4317-bc26-55a11ee30063 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 May 2021 |
| Submission deadline | 14 Jan 2021 |
| Future notice date | Not specified |
| Award date | 1 Mar 2021 |
| Contract period | 16 May 2021 - 16 May 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £285,955 |
| Lots value | Not specified |
| Awards value | £285,955 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRITISH TRANSPORT POLICE |
| Locality | LONDON |
| Post town | North West London |
| Postcode | NW1 9LN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI36 Camden |
| Local authority | Camden |
| Electoral ward | Camden Town |
| Westminster constituency | Holborn and St Pancras |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | 4NET TECHNOLOGIES |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50334100 - Repair and maintenance services of line telephony equipment

## Release History

- 6 May 2021 at 10:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/14701240-c4dc-4317-bc26-55a11ee30063

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/14701240-c4dc-4317-bc26-55a11ee30063
  6th May 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0d636cd6-5333-409b-816b-557221c73447. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0d636cd6-5333-409b-816b-557221c73447.json.