---
title: "Review of the Provision of Customer and Cleaning service"
ocid: "ocds-b5fd17-0d7dfe5b-3741-4236-8b5e-e0e00fa61dea"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0d7dfe5b-3741-4236-8b5e-e0e00fa61dea"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0d7dfe5b-3741-4236-8b5e-e0e00fa61dea.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0d7dfe5b-3741-4236-8b5e-e0e00fa61dea.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "SOUTH YORKSHIRE PASSENGER TRANSPORT EXECUTIVE"
published: "2021-01-28"
---

# Review of the Provision of Customer and Cleaning service

Buyer: SOUTH YORKSHIRE PASSENGER TRANSPORT EXECUTIVE  
Current stage: Tender  
OCID: ocds-b5fd17-0d7dfe5b-3741-4236-8b5e-e0e00fa61dea

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## Summary

The South Yorkshire Passenger Transport Executive is currently engaged in a procurement process for the "Review of the Provision of Customer and Cleaning service". This initiative falls under the procurement consultancy services category, with a maximum budget of £20,000. The procurement method is an open procedure and the tender phase will conclude on 19th February 2021. The contract period is set to commence on 20th February 2021 and last until 30th April 2021, covering various locations across South Yorkshire, which experience significant customer footfall exceeding seventeen million annually.

This tender presents a valuable opportunity for service providers specialising in customer and cleaning services, especially those with experience in conducting audits and delivering gap analyses. Businesses that can demonstrate cost-effective delivery methodologies and a robust understanding of the sector would be well-suited to compete for this contract. Successful bidders will play a crucial role in developing a comprehensive and costed specification for SYPTE, which will enhance its service delivery and align with its financial strategies.

## Notice

South Yorkshire Passenger Transport Executive is seeking to appoint a suitably experienced provider of the above Services. A maximum budget of PS20,000 is available for the provision of these Services, any bids received above this amount will not be considered Service providers are required to:- * Audit the current provision and provide a comprehensive gap analysis * Benchmark like service provision delivery via similar organisations * Consider and present alternative; fully costed delivery methodologies * Make recommendations that are both affordable and available in the market place * Provide a full specification and associated documentation for tendering purposes, along with presentation of a final report to SYPTE's Senior Management Team. SYPTE's portfolio includes but is not limited to; * Head Office Premises * Transport Interchanges * Park & Ride sites * Mini Interchanges * Satellite sites * Rail sites * 'On street' Infrastructure (bus stops, bus shelters and information totems) These facilities are located throughout South Yorkshire. SYPTE's Transport Interchanges currently experience footfall in excess of Seventeen million customers per annum. The Contract is for 3 months (Feb 2021 - April 2021) allowing time to develop a range of contract delivery options along with associated costs. The project will give SYPTE a full and robust understanding of its customer and cleaning service delivery outputs whilst ensuring that SYPTE meets their legal and operational obligations and requirements. It will also enable better forward planning of budgets via its own medium-term financial strategy, providing SYPTE with a new fully completed and costed contract specification on which to tender upon. Additional information: Full documentation can be downloaded from http://www.sypte.co.uk/WhatWeDo/Contracts

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/40fc2bee-3e8d-4e40-897a-e7b5f5a04792 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Jan 2021 |
| Submission deadline | 19 Feb 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 20 Feb 2021 - 30 Apr 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £20,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH YORKSHIRE PASSENGER TRANSPORT EXECUTIVE |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S1 2BQ |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | City |
| Westminster constituency | Sheffield Central |
| Delivery location | TLE Yorkshire and The Humber |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79418000 - Procurement consultancy services

## Release History

- 28 Jan 2021 at 10:27 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/40fc2bee-3e8d-4e40-897a-e7b5f5a04792

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/40fc2bee-3e8d-4e40-897a-e7b5f5a04792
  28th January 2021 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.sypte.co.uk/WhatWeDo/Contracts

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0d7dfe5b-3741-4236-8b5e-e0e00fa61dea. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0d7dfe5b-3741-4236-8b5e-e0e00fa61dea.json.
