---
title: "Workflow360 CRM"
ocid: "ocds-b5fd17-0db8d796-6e91-4703-8bd0-47a96894ef85"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0db8d796-6e91-4703-8bd0-47a96894ef85"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0db8d796-6e91-4703-8bd0-47a96894ef85.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0db8d796-6e91-4703-8bd0-47a96894ef85.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LEWES & EASTBOURNE COUNCILS"
published: "2023-08-29"
---

# Workflow360 CRM

Buyer: LEWES & EASTBOURNE COUNCILS  
Current stage: Award  
OCID: ocds-b5fd17-0db8d796-6e91-4703-8bd0-47a96894ef85

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0db8d796-6e91-4703-8bd0-47a96894ef85)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0db8d796-6e91-4703-8bd0-47a96894ef85.json)

## Summary

The buying organisation, Lewes & Eastbourne Councils, awarded a contract for the procurement of Workflow360 CRM software services to Civica UK Ltd. The procurement method used was selective, with a tender period ending on August 1, 2023, and a contract period running from September 30, 2023, to September 29, 2027. The contract is valued at £853,495 GBP and falls under the services category. The location specified for delivery is in the South East region of the United Kingdom.

This tender for Workflow360 CRM software services by Lewes & Eastbourne Councils presents opportunities for businesses, especially those specialised in software packages and information systems. Small and medium-sized enterprises (SMEs) are considered suitable for participation in this contract opportunity. Businesses looking to provide licence, support, and maintenance services for up to 500 users should consider competing for this contract. The procurement process has moved to the award stage, with Civica UK Ltd emerging as the successful supplier.

## Notice

Local Authority specific Licence for Civica Workflow360 for up to 500 registered users. Includes licence, support and maintenance and professional services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/12453bf4-abee-4500-98ea-b77bb814d937 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Catalogue purchase |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Aug 2023 |
| Submission deadline | 1 Aug 2023 |
| Future notice date | Not specified |
| Award date | 8 Aug 2023 |
| Contract period | 29 Sep 2023 - 29 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £853,495 |
| Lots value | Not specified |
| Awards value | £853,495 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEWES & EASTBOURNE COUNCILS |
| Locality | - |
| Post town | Brighton |
| Postcode | BN21 4UG |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ22 East Sussex CC |
| Local authority | Eastbourne |
| Electoral ward | Upperton |
| Westminster constituency | Eastbourne |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 29 Aug 2023 at 13:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/12453bf4-abee-4500-98ea-b77bb814d937

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/12453bf4-abee-4500-98ea-b77bb814d937
  29th August 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0db8d796-6e91-4703-8bd0-47a96894ef85. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0db8d796-6e91-4703-8bd0-47a96894ef85.json.