---
title: "2021-098 Telephony Solution"
ocid: "ocds-b5fd17-0dcaafc3-5660-41f2-8d2b-c8c52a62d539"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0dcaafc3-5660-41f2-8d2b-c8c52a62d539"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0dcaafc3-5660-41f2-8d2b-c8c52a62d539.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0dcaafc3-5660-41f2-8d2b-c8c52a62d539.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "OFGEM"
published: "2021-07-28"
---

# 2021-098 Telephony Solution

Buyer: OFGEM  
Current stage: Award  
OCID: ocds-b5fd17-0dcaafc3-5660-41f2-8d2b-c8c52a62d539

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0dcaafc3-5660-41f2-8d2b-c8c52a62d539)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0dcaafc3-5660-41f2-8d2b-c8c52a62d539.json)

## Summary

The procurement process for the "2021-098 Telephony Solution" was initiated by Ofgem, with a total contract value of £691,200. This contract involves providing telephony services for Ofgem’s external and internal call centres, situated in London, England. The procurement was conducted using an open procedure, and the award stage has been completed, with the contract officially starting on 26th July 2021 and ending on 25th July 2025. The original tender period ended on 1st January 2021.

This tender presents significant opportunities for businesses in the telecommunication industry, particularly those offering telephone equipment and network solutions. Companies specialising in providing telephony services, connections, and related technology would be well-suited to compete. Furthermore, small and medium-sized enterprises (SMEs) can partake in this tender process, allowing them to expand their service offerings and grow their market presence in the sector.

## Notice

To provide Telephony (Dial in / Dial Out) to Ofgem Staff and Contact Centre (VCC) for Ofgem External and Internal Call Centres.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f587a3d7-3163-483b-9fc9-ca9e4e006329 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Jul 2021 |
| Submission deadline | 1 Jan 2021 |
| Future notice date | Not specified |
| Award date | 25 Jul 2021 |
| Contract period | 25 Jul 2021 - 25 Jul 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £691,200 |
| Lots value | Not specified |
| Awards value | £691,200 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OFGEM |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | 8X8 |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32550000 - Telephone equipment
- 32551100 - Telephone connections
- 32551400 - Telephone network

## Release History

- 28 Jul 2021 at 16:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f587a3d7-3163-483b-9fc9-ca9e4e006329

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f587a3d7-3163-483b-9fc9-ca9e4e006329
  28th July 2021 - Awarded contract notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=JUL162422
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.ofgem.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0dcaafc3-5660-41f2-8d2b-c8c52a62d539. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0dcaafc3-5660-41f2-8d2b-c8c52a62d539.json.