---
title: "Reliability Engineering & Transformation Service"
ocid: "ocds-b5fd17-0dfc03ea-a4a7-4e5a-82a9-7b56ff1a0857"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0dfc03ea-a4a7-4e5a-82a9-7b56ff1a0857"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0dfc03ea-a4a7-4e5a-82a9-7b56ff1a0857.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0dfc03ea-a4a7-4e5a-82a9-7b56ff1a0857.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2019-11-04"
---

# Reliability Engineering & Transformation Service

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-0dfc03ea-a4a7-4e5a-82a9-7b56ff1a0857

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0dfc03ea-a4a7-4e5a-82a9-7b56ff1a0857)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0dfc03ea-a4a7-4e5a-82a9-7b56ff1a0857.json)

## Summary

The Department for Work and Pensions is seeking to enhance its digital services through the "Reliability Engineering & Transformation Service" contract, valued at £346,775. This project, which falls under the software programming and consultancy services category, aims to provide direction and leadership as part of their transformation plan to improve performance and stability. The contract commenced on 28th October 2019 and will continue until 27th October 2021. The procurement method used for this tender was selective, conducted as a call-off from a framework agreement, and it has been officially completed.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) skilled in software programming, data services, and computer consultancy. Businesses that specialise in reliability engineering and transformation services can particularly benefit from this contract, as it aligns well with their expertise. The involvement in such government contracts not only promotes growth through financial engagement but also enhances the business's profile within the public sector.

## Notice

Part of the transformation plan to improve performance and stability of DWP's digital services. This contract is to provide direction and leadership of the Transformational Change program establishing our Reliability Engineering provision. This service is Statement of Work (SoW) based and activity moving forward is predicated on achievement of milestones and outputs. Initial SoW until 31 March 2020.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/76f5cbfc-aeef-49a5-bc1d-7f89f0dc3fab |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Nov 2019 |
| Submission deadline | 3 Oct 2019 |
| Future notice date | Not specified |
| Award date | 22 Oct 2019 |
| Contract period | 28 Oct 2019 - 27 Oct 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £346,775 |
| Lots value | Not specified |
| Awards value | £346,775 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M2 3AA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Deansgate |
| Westminster constituency | Manchester Central |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | REPHLEX NETWORKS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72200000 - Software programming and consultancy services
- 72300000 - Data services
- 72500000 - Computer-related services
- 72600000 - Computer support and consultancy services
- 72700000 - Computer network services

## Release History

- 4 Nov 2019 at 11:04 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/76f5cbfc-aeef-49a5-bc1d-7f89f0dc3fab

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/76f5cbfc-aeef-49a5-bc1d-7f89f0dc3fab
  4th November 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4e430563-54d1-4c63-b6f8-b937959fdcbe
  Competition Clarification document
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/571dccc2-aab3-4596-8de3-7c399fcae7ef
  Competition Clarification document
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/92cce9f7-8242-4802-983e-16abc681afa1
  Redacted Contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0dfc03ea-a4a7-4e5a-82a9-7b56ff1a0857. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0dfc03ea-a4a7-4e5a-82a9-7b56ff1a0857.json.