---
title: "Community Audiology Service for Oxfordshire and Buckinghamshire"
ocid: "ocds-b5fd17-0e1d1418-fae3-4aa1-88c6-b7a76a82108e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0e1d1418-fae3-4aa1-88c6-b7a76a82108e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0e1d1418-fae3-4aa1-88c6-b7a76a82108e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0e1d1418-fae3-4aa1-88c6-b7a76a82108e.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2018-10-22"
---

# Community Audiology Service for Oxfordshire and Buckinghamshire

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Planning  
OCID: ocds-b5fd17-0e1d1418-fae3-4aa1-88c6-b7a76a82108e

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## Summary

The procurement process is at the planning stage for the "Community Audiology Service for Oxfordshire and Buckinghamshire," initiated by the NHS South, Central and West Commissioning Support Unit. This service falls under the health and social work services category, focusing on providing a comprehensive auditory care solution for adults over 55 years. Key dates include an engagement end date of 12th November 2018, which marks a deadline for interested parties to participate in initial planning discussions and assessments. The service aims to enhance healthcare provision in the South East and South West regions of the United Kingdom.

This tender presents significant opportunities for businesses specialising in healthcare services, particularly those experienced in audiology and rehabilitation programmes. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to compete, given the emphasis on flexibility and tailored service delivery. Providers that can offer evening and weekend appointments, as well as a range of auditory support services, would be particularly well-suited to meet the procurement requirements outlined by the commissioning groups.

## Notice

The following is a PIN notice only and is being placed to alert providers to a potential future procurement exercise for Community Audiology Services. Any values and timescales stated within this PIN notice are for guideline purposes only and should not be taken as a guarantee. Oxfordshire and Buckinghamshire Clinical Commissioning Groups ("the CCGs") are considering their options for commissioning an age related hearing loss service for adults aged over 55 years. The aim is to provide a comprehensive service for adults experiencing hearing and communication difficulties where they may benefit from hearing assessment and rehabilitation (including the option of trying hearing aids) with aftercare and support. This will be in line with the National Commissioning Framework, other national guidance and local requirements. The vision for people with age related hearing problems is for them to receive high quality, effective services delivered closer to home, with short waiting times and high responsiveness to the needs of local communities, free at the point of access. The service should include flexibility to provide later evening and/or weekend appointments outside of regular working hours (Mon-Fri, 9am-5pm). The Adult Hearing Service will consist of: * Self-referral and GP referrals into the service * A pre-assessment questionnaire and triage tobe undertaken to confirm suitability for the Hearing loss service. * Hearing needs assessment; * Advice on self-management of ear wax and ear wax removal where necessary * Development of a personalised care plan; * Provision and fitting of hearing aid(s), where clinically appropriate and agreed with the service user; * Appropriate hearing rehabilitation, for example service user information; hearing therapy; * Information on and signposting to any relevant communication/social support services; * Follow-up appointment to assess whether needs have been met; * Discharge from hearing assessment and fitting pathway; * Aftercare services for the duration of the patient pathway (where hearing needs remain unchanged), including advice, maintenance and repairs or replacements of hearing aids. * Battery, tips, domes, wax filters and tube replacement service. * Assessment of usage of hearing aid and appropriate action if the patient is not coping with them. * Re-assessment of patient needs after three years with annual aftercare until hearing needs change. * Provision for service user complaints and feedback to the Provider. These services could be delivered by multiple providers under a framework agreement or AQP and should be available to the whole of each county rather than part of it. Please see the attached document for a full description, including potential tariffs and instructions on how to express interest.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/74b16cc5-a251-4ea6-be6c-61d0fa8eafda |
| Notice type | Market Engagement Notice |
| Procurement type | Framework |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Oct 2018 |
| Submission deadline | Not specified |
| Future notice date | 12 Nov 2018 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS1 3NX |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK51 Bristol, City of |
| Local authority | Bristol, City of |
| Electoral ward | Central |
| Westminster constituency | Bristol Central |
| Delivery location | TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 22 Oct 2018 at 10:48 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/74b16cc5-a251-4ea6-be6c-61d0fa8eafda

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/74b16cc5-a251-4ea6-be6c-61d0fa8eafda
  22nd October 2018 - Early engagement notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/2f9be0ef-3b4f-470f-896d-6ade733f927c
  Full PIN text

## Provenance

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