---
title: "Telephony Services"
ocid: "ocds-b5fd17-0e34ac40-313e-4566-9a05-59cabef67649"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0e34ac40-313e-4566-9a05-59cabef67649"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0e34ac40-313e-4566-9a05-59cabef67649.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0e34ac40-313e-4566-9a05-59cabef67649.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF MERTON"
published: "2018-02-22"
---

# Telephony Services

Buyer: LONDON BOROUGH OF MERTON  
Current stage: Award  
OCID: ocds-b5fd17-0e34ac40-313e-4566-9a05-59cabef67649

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0e34ac40-313e-4566-9a05-59cabef67649)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0e34ac40-313e-4566-9a05-59cabef67649.json)

## Summary

The London Borough of Merton is seeking to replace and improve its current PABX system as part of its initiative to become London's best council. The tender, titled "Telephony Services," falls under the services category with a focus on telephone network equipment and IP telephone services. The contract, valued at £1,500,000, has been awarded to Vodafone Ltd and is set to commence on 1st March 2018, running until 28th February 2023. The procurement method employed was an open procedure, with the tender period concluding on 25th August 2017.

This procurement presents significant opportunities for businesses involved in telecommunications and related services, particularly those that can provide innovative solutions to enhance telephony systems. Companies specialising in IP telephone services or telecommunications infrastructure would be well-suited to compete in similar future tenders. Engaging with local authorities like the London Borough of Merton can help businesses expand their market presence and contribute to governmental projects aimed at improving public services.

## Notice

Replace and improve the council's current PABX system that is approaching end of support. The replacement will assist in Merton Council's aim to become London's best council.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/efce08d0-8993-49e8-88dc-4a483a9cf961 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Feb 2018 |
| Submission deadline | 25 Aug 2017 |
| Future notice date | Not specified |
| Award date | 8 Jan 2018 |
| Contract period | 1 Mar 2018 - 28 Feb 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,500,000 |
| Lots value | Not specified |
| Awards value | £1,558,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF MERTON |
| Locality | MORDEN |
| Post town | Sutton |
| Postcode | SM4 5DX |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton |
| Local authority | Merton |
| Electoral ward | Merton Park |
| Westminster constituency | Wimbledon |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VODAPHONE |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 64 - Postal and telecommunications services

### Codes

- 32429000 - Telephone network equipment
- 64215000 - IP telephone services

## Release History

- 22 Feb 2018 at 17:02 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/efce08d0-8993-49e8-88dc-4a483a9cf961

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/efce08d0-8993-49e8-88dc-4a483a9cf961
  22nd February 2018 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.merton.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0e34ac40-313e-4566-9a05-59cabef67649. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0e34ac40-313e-4566-9a05-59cabef67649.json.