---
title: "Software Maintenance"
ocid: "ocds-b5fd17-0e437c63-1eec-49e9-be39-48db581a7077"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0e437c63-1eec-49e9-be39-48db581a7077"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0e437c63-1eec-49e9-be39-48db581a7077.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0e437c63-1eec-49e9-be39-48db581a7077.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CITY OF DONCASTER COUNCIL"
published: "2025-02-12"
---

# Software Maintenance

Buyer: CITY OF DONCASTER COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-0e437c63-1eec-49e9-be39-48db581a7077

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0e437c63-1eec-49e9-be39-48db581a7077)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0e437c63-1eec-49e9-be39-48db581a7077.json)

## Summary

The City of Doncaster Council has completed a procurement process for "Software Maintenance" within the industry category of software package and information systems. The procurement method used was a direct award, with the tender titled "Software Maintenance" focusing on support and maintenance services. The tender belongs to the services category and is classified under both software package and information systems and information technology services. The contract period starts on 1st April 2025 and ends on 31st March 2028. This procurement process was initiated via a tender and has progressed to the award stage as of 12th February 2025.

This tender presents substantial opportunities for businesses involved in software maintenance and information technology services. SMEs would find this contract particularly suitable due to the nature of the services required. The procurement involves a comprehensive maintenance service applicable to multiple geographical locations, including British Overseas Territories, the Channel Islands, and the rest of the world. Suppliers with experience in delivering large-scale support and maintenance services can leverage this opportunity to establish or consolidate their presence in these regions. The award has been made to Idox Software Ltd, a large enterprise, indicating a preference for suppliers with robust capabilities and resources.

## Notice

Support and maintenance.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bca9a88c-766a-447c-a2d4-7763f89ef51b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Feb 2025 |
| Submission deadline | 12 Feb 2025 |
| Future notice date | Not specified |
| Award date | 12 Feb 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £138,390 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CITY OF DONCASTER COUNCIL |
| Locality | DONCASTER |
| Post town | Doncaster |
| Postcode | DN1 3BU |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE35 Doncaster |
| Local authority | Doncaster |
| Electoral ward | Town |
| Westminster constituency | Doncaster Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IDOX SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 50 - Repair and maintenance services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 50000000 - Repair and maintenance services
- 72222300 - Information technology services

## Release History

- 12 Feb 2025 at 13:39 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bca9a88c-766a-447c-a2d4-7763f89ef51b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bca9a88c-766a-447c-a2d4-7763f89ef51b
  12th February 2025 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=90318&B=UK
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104514
  User / Company

## Notice URLs

- https://www.doncaster.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0e437c63-1eec-49e9-be39-48db581a7077. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0e437c63-1eec-49e9-be39-48db581a7077.json.