---
title: "Multifunctional Devices, Managed Print and Content Services and Records and Information Management"
ocid: "ocds-b5fd17-0e8e2633-058d-4ad7-8203-8a08c7f23b4f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0e8e2633-058d-4ad7-8203-8a08c7f23b4f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0e8e2633-058d-4ad7-8203-8a08c7f23b4f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0e8e2633-058d-4ad7-8203-8a08c7f23b4f.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "CROWN COMMERCIAL SERVICE"
published: "2017-03-15"
---

# Multifunctional Devices, Managed Print and Content Services and Records and Information Management

Buyer: CROWN COMMERCIAL SERVICE  
Current stage: Tender  
OCID: ocds-b5fd17-0e8e2633-058d-4ad7-8203-8a08c7f23b4f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0e8e2633-058d-4ad7-8203-8a08c7f23b4f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0e8e2633-058d-4ad7-8203-8a08c7f23b4f.json)

## Summary

The procurement process is being carried out by the Crown Commercial Service for the provision of Multifunctional Devices, Managed Print and Content Services, and Records and Information Management. The procurement falls within the services category, specifically targeting the office machinery and equipment sector in the United Kingdom. This open procedure tender, identified as RM3781/3, published on 15 March 2017, had a tender period deadline of 5 September 2016, with a contract period commencing on 26 October 2016 and concluding on 25 October 2020. The total estimated value of this opportunity is £260 million.

This tender presents significant opportunities for businesses specialising in office machinery, printing services, and managed print solutions. Companies that manufacture or provide technology and maintenance for multifunctional devices, document management software, or print management services would be particularly well-suited to compete. Additionally, businesses capable of offering innovative solutions for cost efficiencies and enhanced print workflow are likely to find this opportunity advantageous for growth in the public procurement sector.

## Notice

The scope of this Lot 2 Multifunctional Devices and Print Management Software and Services is for the provision of a catalogued range of new digital and remanufactured digital Equipment ranging from entry level, standalone, single function desktop printers (only where balanced deployment is required) through to fully networked Print Room Equipment along with the required Software options to support Contracting Authorities page output, document workflow and relevant business process requirements. Potential Providers for lot 2 shall be able to provide all of the following services and requirements: - Mono, colour and colour-capable MFDs, digital copiers, mono and colour network printers and Print Room Devices, including A0 Wide Format and 3D Devices, all with standard network interfaces. - Print Room services, including web based client job submission, electronic job ticketing, and visual costindication for Users, email job status feedback, print finishing options, online and offline, document clean up Software, further defined Service Level Agreement to reflect critical nature of Devices. - All the above Devices utilised within an Enhanced Service provision, where required, including Software options to enable process improvements and cost efficiencies such as, cloud based mobile printing, inbound mail and hybrid mail. - Software to enable product management e.g. remote diagnostics. - Push and pull printing Software. - Functionality to enable email to print and web to print. - Options, including paper storage/feed, finishing, print controller/RIP, memory, PostScript, hard disks, fax etc.Duplex is shall be provided as standard for all but the slowest Devices. - Consumables including toner staples, and Customer Replaceable Units (CRU). - Auditing Software for print management/accounting, print routing / load balancing, email notification,scanning Software with optical character recognition (OCR). - Enabling document management/archiving tools which ensure seamless integration into contracting authorities' existing document management software platforms. - Maintenance and support, including training (on and off-site). - Surveys/Print Assessments - essentially fact-finding and verification of existing Equipment/estate, networks,principal flows and page output, ideally with vendor neutral analysis and further recommendations / proposals tothe Contracting Authorities (typically provided following award of the Call Off Contract). - Finance options offering Contracting Authorities flexibility relating to the payment configuration, including lease, rental offerings, asset management, and cost per copy/page. The Lot 2 Framework Agreement will expire on 26.10.2020. The maximum Call Off Contract period is for five (5) years (60 months) for non-Print Room Equipment and seven (7) years (84 months) for Print Room Equipment.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/788b9871-0955-474b-ba43-e4c3274bf1df |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Mar 2017 |
| Submission deadline | 5 Sep 2016 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 25 Oct 2016 - 25 Oct 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £260,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROWN COMMERCIAL SERVICE |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 50 - Repair and maintenance services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 30100000 - Office machinery, equipment and supplies except computers, printers and furniture
- 50310000 - Maintenance and repair of office machinery
- 79521000 - Photocopying services
- 79800000 - Printing and related services

## Release History

- 15 Mar 2017 at 10:34 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/788b9871-0955-474b-ba43-e4c3274bf1df

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/788b9871-0955-474b-ba43-e4c3274bf1df
  15th March 2017 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f80ea265-12ca-475f-9b9a-1b60501c01dd
  MFD's - RM3781 Lot 2

## Notice URLs

- http://www.gov.uk/ccs

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0e8e2633-058d-4ad7-8203-8a08c7f23b4f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0e8e2633-058d-4ad7-8203-8a08c7f23b4f.json.
