--- title: "The Provision of Security and Concierge Services to Emergency and Temporary Accommodation Sites" ocid: "ocds-b5fd17-0e97d9dd-4ed5-4081-acea-7775ff3d0cea" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0e97d9dd-4ed5-4081-acea-7775ff3d0cea" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0e97d9dd-4ed5-4081-acea-7775ff3d0cea.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-0e97d9dd-4ed5-4081-acea-7775ff3d0cea.json" source: "Contracts Finder" current_stage: "Tender" buyer: "CORNWALL COUNCIL" published: "2025-03-19" --- # The Provision of Security and Concierge Services to Emergency and Temporary Accommodation Sites Buyer: CORNWALL COUNCIL Current stage: Tender OCID: ocds-b5fd17-0e97d9dd-4ed5-4081-acea-7775ff3d0cea [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0e97d9dd-4ed5-4081-acea-7775ff3d0cea) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0e97d9dd-4ed5-4081-acea-7775ff3d0cea.json) ## Summary Cornwall Council is seeking tenders for the provision of Security and Concierge Services to emergency and temporary accommodation sites within the South West region of the United Kingdom. This procurement process, conducted under the Light Touch Regime in accordance with the Public Contract Regulations 2015, follows an open procedure above the threshold. The contract, classified under security services (CPV 79710000), patrol services (CPV 79715000), and guard services (CPV 79713000), has an estimated value of £8,198,803. It is scheduled to commence on 1st October 2025 and will initially run for three years with the possibility of a three-year extension. The tender period concludes on 3rd April 2025, and the procurement status is currently active. This tender represents a significant opportunity for businesses, especially SMEs and VCSEs, to contribute to community safety and support some of Cornwall’s most vulnerable individuals. It requires a provider capable of delivering a range of security services, from 24/7 on-site support to mobile patrolling and surveillance, all while adapting to the varying needs of different sites and residents. Businesses with robust experience in site security, incident response, and community engagement are well-suited to compete. The successful bidder will not only ensure the safety and security of these sites but also potentially reduce anti-social behaviour and alleviate the demand on local emergency services, thereby creating both social value and business growth opportunities. ## Notice Tenders are invited from providers with the relevant experience and ability for The Provision of Security and Concierge Services to Emergency and Temporary Accommodation Sites contract. Cornwall Council is seeking a suitably qualified provider to deliver Security Services across various sites supporting individuals experiencing homelessness, rough sleeping, or at risk of rough sleeping. The contract is for an initial three (3) years with an option for extending the term for a further three (3) years. This procurement is being conducted under the Light Touch Regime in accordance with the Public Contract Regulations 2015 and the Open Tender procedure. This contract presents an opportunity to contribute to community safety while supporting some of the most vulnerable individuals in Cornwall. The Security Service will range from 24/7 on-site provision at high-support locations to a peripatetic service for lower-support sites. The aims and objectives include: * Provide a safe, welcoming, and sustainable environment to help service users sustain their occupation and access support towards independent living. * Offer a flexible and responsive approach, adapting security levels to match site and resident needs, including emergency interventions. * Scale provision up or down as required, in coordination with site management and commissioners. * Maintain an unobtrusive presence, ensuring residents can live without unnecessary interference. * Add social value by reducing anti-social behaviour, complaints, and demand on emergency services. Key Responsibilities include: * Site Security & Access Control - mobile and static patrolling, securing premises, and monitoring entry points. * Incident Response & Risk Management - Handling security incidents and safeguarding residents. * CCTV & Surveillance - Monitoring and responding to security threats. * Supportive Engagement - Providing a visible presence to reassure residents and the local community. * Naloxone Administration - Delivering life-saving intervention in opioid overdose situations. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7495546f-94f2-417f-aa67-a4302279b915 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 19 Mar 2025 | | Submission deadline | 3 Apr 2025 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Sep 2025 - 30 Sep 2031 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £8,198,803 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CORNWALL COUNCIL | | Locality | TRURO | | Post town | Truro | | Postcode | TR1 3AY | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK3 Cornwall and Isles of Scilly | | ITL 3 | TLK30 Cornwall and Isles of Scilly | | Local authority | Cornwall | | Electoral ward | Truro Boscawen & Redannick | | Westminster constituency | Truro and Falmouth | | Delivery location | TLK South West (England) | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79710000 - Security services - 79713000 - Guard services - 79715000 - Patrol services ## Release History - 19 Mar 2025 at 08:56 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/7495546f-94f2-417f-aa67-a4302279b915 - 14 Feb 2025 at 10:02 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/7d1fd904-18ea-4474-9ef9-9a01d19ce6e0 - 13 Feb 2025 at 09:17 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/8c79acfc-2925-4a34-9c7d-374a1579c8bb ## Documents - https://www.contractsfinder.service.gov.uk/Notice/7495546f-94f2-417f-aa67-a4302279b915 19th March 2025 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/7d1fd904-18ea-4474-9ef9-9a01d19ce6e0 14th February 2025 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/8c79acfc-2925-4a34-9c7d-374a1579c8bb 13th February 2025 - Opportunity notice on Contracts Finder - https://procontract.due-north.com/Advert?advertId=14b03219-b6ea-ee11-8127-005056b64545 Advert - https://procontract.due-north.com/Advert?advertId=f254b8d7-1de9-ef11-8134-005056b64545 Advert ## Notice URLs - http://www.cornwall.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0e97d9dd-4ed5-4081-acea-7775ff3d0cea. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0e97d9dd-4ed5-4081-acea-7775ff3d0cea.json.