---
title: "Mail Management Services"
ocid: "ocds-b5fd17-0ec4c816-039d-4461-bd5d-d0572436ca5d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0ec4c816-039d-4461-bd5d-d0572436ca5d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0ec4c816-039d-4461-bd5d-d0572436ca5d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0ec4c816-039d-4461-bd5d-d0572436ca5d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS RESOLUTION"
published: "2025-07-04"
---

# Mail Management Services

Buyer: NHS RESOLUTION  
Current stage: Award  
OCID: ocds-b5fd17-0ec4c816-039d-4461-bd5d-d0572436ca5d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0ec4c816-039d-4461-bd5d-d0572436ca5d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0ec4c816-039d-4461-bd5d-d0572436ca5d.json)

## Summary

The procurement process for "Mail Management Services" has been completed by NHS Resolution, a buyer located in London, United Kingdom. The procurement falls under the industry category of mail delivery services and was executed through a selective procurement method using a call-off from a framework agreement. The contract was awarded to XEROX (UK) LIMITED with a contract value of £400,000. The contract period commenced on 26 May 2025 and is set to conclude on 25 May 2029. This process allows NHS Resolution to streamline its mail processes by outsourcing the inbound and outbound digital mail services.

This tender provides significant opportunities for businesses involved in digital mail and document management services, specifically those capable of offering secure digital repository access and efficient mail distribution capabilities. Although it is specifically suited for larger enterprises given the scale of operations like XEROX, other companies with strong infrastructure in place to support large-scale mail management solutions could also compete in similar future tenders. This contract underlines the importance of being part of relevant framework agreements to gain access to selective procurement opportunities in the public sector.

## Notice

Service Requirement: The requirement is for a mail management service which broadly covers the following two elements: * An inbound digital mail service for mail to be redirected to the provider offices to be scanned and uploaded to a secure online document repository, where NHSR can access the documents electronically. * An outbound digital mail service for NHSR to transfer outbound documents to the provider using an electronic or web interface, for the provider to print, collate, fold, envelope and post out as letters.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dd5b9b06-45f7-4942-a56d-1d0d9dbb5750 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Jul 2025 |
| Submission deadline | 4 Dec 2024 |
| Future notice date | Not specified |
| Award date | 5 Jun 2025 |
| Contract period | 25 May 2025 - 25 May 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £400,000 |
| Lots value | Not specified |
| Awards value | £400,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS RESOLUTION |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | XEROX (UK |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64121100 - Mail delivery services

## Release History

- 4 Jul 2025 at 15:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/dd5b9b06-45f7-4942-a56d-1d0d9dbb5750

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/dd5b9b06-45f7-4942-a56d-1d0d9dbb5750
  4th July 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0ec4c816-039d-4461-bd5d-d0572436ca5d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0ec4c816-039d-4461-bd5d-d0572436ca5d.json.