---
title: "e-mail communications platform"
ocid: "ocds-b5fd17-0edd34d9-4bd5-4371-af90-c02d50741acb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0edd34d9-4bd5-4371-af90-c02d50741acb"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0edd34d9-4bd5-4371-af90-c02d50741acb.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0edd34d9-4bd5-4371-af90-c02d50741acb.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2025-02-12"
---

# e-mail communications platform

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-0edd34d9-4bd5-4371-af90-c02d50741acb

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0edd34d9-4bd5-4371-af90-c02d50741acb)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0edd34d9-4bd5-4371-af90-c02d50741acb.json)

## Summary

The procurement process for an e-mail communications platform, managed by UK Shared Business Services Limited, falls under the Software package and information systems industry category. The procurement was executed using a selective method via a Call-off from the G Cloud 14 framework (RM1557.14). Based in Swindon, the project is for the UK Research and Innovation, with a contract valued at £38,670. This awarding stage notice (published on 12 February 2025) marks the completion of the tender, which spanned from its end date on 9 February 2025, culminating in a contract period starting on 31 March 2025 and ending on 30 March 2028. The delivery location identified is EH14 4AP.

This tender offers significant growth opportunities for SMEs and VCSEs specialising in software and information systems. Businesses possessing robust capabilities in providing e-mail communication platforms are particularly well-suited to pursue similar opportunities through framework agreements like the G Cloud framework, which streamline the procurement process and present recurring opportunities. The successful supplier, Granicus-Firmstep Ltd, based in London, exemplifies the type of qualified SME that could thrive by levering such contracts.

## Notice

***Please note this is an award notice, not a call for competition*** UK Research and Innovation had a requirement for an e-mail communications platform. This Call Off contract has been sourced via a longlist shortlist exercise on the G Cloud 14 framework (RM1557.14)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7b605556-7e0d-4470-94cd-d573345ea2f1 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Feb 2025 |
| Submission deadline | 9 Feb 2025 |
| Future notice date | Not specified |
| Award date | 10 Feb 2025 |
| Contract period | 30 Mar 2025 - 30 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £38,670 |
| Lots value | Not specified |
| Awards value | £38,670 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FL |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GRANICUS-FIRMSTEP |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 12 Feb 2025 at 10:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7b605556-7e0d-4470-94cd-d573345ea2f1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7b605556-7e0d-4470-94cd-d573345ea2f1
  12th February 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/1bb029ed-553b-407c-a191-a04a09918827

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0edd34d9-4bd5-4371-af90-c02d50741acb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0edd34d9-4bd5-4371-af90-c02d50741acb.json.