---
title: "iLab Support Services"
ocid: "ocds-b5fd17-0eeee3a0-ea89-44f4-87b3-611de2957550"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0eeee3a0-ea89-44f4-87b3-611de2957550"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0eeee3a0-ea89-44f4-87b3-611de2957550.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0eeee3a0-ea89-44f4-87b3-611de2957550.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE NEWCASTLE UPON TYNE HOSPITALS NHS FOUNDATION TRUST"
published: "2023-07-25"
---

# iLab Support Services

Buyer: THE NEWCASTLE UPON TYNE HOSPITALS NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-0eeee3a0-ea89-44f4-87b3-611de2957550

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0eeee3a0-ea89-44f4-87b3-611de2957550)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0eeee3a0-ea89-44f4-87b3-611de2957550.json)

## Summary

The Newcastle Upon Tyne Hospitals NHS Foundation Trust has awarded a contract for iLab Support Services in the category of Software support services. The contract has a total value of £315,785.29 and was awarded to DH OPCO UK LTD (Dedalus). The contract period starts on August 1, 2023, and ends on July 31, 2025. The procurement method used was a Negotiated procedure without prior publication. The tender period ended on July 21, 2023, with a contract award date of July 21, 2023.

This tender for iLab Support Services by The Newcastle Upon Tyne Hospitals NHS Foundation Trust provides an opportunity for businesses offering software support services to participate. The contracting authority has identified the need for specialist expertise only available from one source. Small and medium-sized enterprises (SMEs) are considered suitable for this procurement. Businesses with experience in providing support services for similar systems should consider competing for this contract, which has a total value of £315,785.29.

## Notice

Support Services for iLab LIMS Additional information: Where specialist expertise is required and available from only one source. Only supplier able to support the iLab system

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/57034558-adea-42b7-8ede-18d6c1996686 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Negotiated procedure without prior publication (above threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Jul 2023 |
| Submission deadline | 21 Jul 2023 |
| Future notice date | Not specified |
| Award date | 20 Jul 2023 |
| Contract period | 31 Jul 2023 - 31 Jul 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £315,785 |
| Lots value | Not specified |
| Awards value | £347,370 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE NEWCASTLE UPON TYNE HOSPITALS NHS FOUNDATION TRUST |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE3 3HD |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Fawdon & West Gosforth |
| Westminster constituency | Newcastle upon Tyne North |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DH OPCO UK LTD (DEDALUS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 25 Jul 2023 at 09:18 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/57034558-adea-42b7-8ede-18d6c1996686
- 25 Jul 2023 at 09:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4e849acb-2912-4dca-800b-339dbe4fec2c
- 25 Jul 2023 at 09:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/64278f3e-dd2c-4233-95c7-4c8189171611

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/57034558-adea-42b7-8ede-18d6c1996686
  25th July 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/4e849acb-2912-4dca-800b-339dbe4fec2c
  25th July 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/64278f3e-dd2c-4233-95c7-4c8189171611
  25th July 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0eeee3a0-ea89-44f4-87b3-611de2957550. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0eeee3a0-ea89-44f4-87b3-611de2957550.json.