---
title: "Digital Enhanced Housing Management"
ocid: "ocds-b5fd17-0f0243dd-bf51-4cc1-8e66-ee80d113a78e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0f0243dd-bf51-4cc1-8e66-ee80d113a78e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0f0243dd-bf51-4cc1-8e66-ee80d113a78e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0f0243dd-bf51-4cc1-8e66-ee80d113a78e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BROMFORD HOUSING GROUP LIMITED"
published: "2024-04-19"
---

# Digital Enhanced Housing Management

Buyer: BROMFORD HOUSING GROUP LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-0f0243dd-bf51-4cc1-8e66-ee80d113a78e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0f0243dd-bf51-4cc1-8e66-ee80d113a78e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0f0243dd-bf51-4cc1-8e66-ee80d113a78e.json)

## Summary

The procurement process for the contract titled "Digital Enhanced Housing Management" was awarded to Alertacall Limited by BROMFORD HOUSING GROUP LIMITED. The contract falls under the Investigation and security services industry category. The tender had a procurement method of Other - VEAT. The contract period spans from 28th March 2024 to 1st April 2029 with a value of £6,224,480. The tender deadline was 5th January 2024.

This tender presents an opportunity for businesses interested in providing digital services for vulnerable customers within housing schemes. Companies in the Investigation and security services sector would be well-suited to compete. The procurement stage has been completed, and the contract has been awarded, offering scope for Alertacall Limited to enhance its service offerings in this niche area of housing management.

## Notice

This is for the upgrade of digital services provided to vulnerable customers within our schemes. The provision of Housing Proactive - a housing management system based around proactive daily contact with tenants. The system will be used to assist with the management of dwellings in which there are tenants with higher housing management needs and is the only such system approved as UK Housing Benefit eligible and being the only such system with its particularly feature-set and in accordance with our interpretation of Regulation 32(2) (b) (ii)PCR 2015. The contract period will be 260 weeks with unilateral right to extend for one further period not exceeding 104 weeks.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4d6643cb-f8f4-449c-b13d-f93126762d82 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - VEAT |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Apr 2024 |
| Submission deadline | 5 Jan 2024 |
| Future notice date | Not specified |
| Award date | 23 Jan 2024 |
| Contract period | 28 Mar 2024 - 1 Apr 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £6,224,480 |
| Lots value | Not specified |
| Awards value | £6,224,480 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BROMFORD HOUSING GROUP LIMITED |
| Locality | WOLVERHAMPTON |
| Post town | Wolverhampton |
| Postcode | WV10 6AU |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG39 Wolverhampton |
| Local authority | Wolverhampton |
| Electoral ward | Bushbury North |
| Westminster constituency | Wolverhampton North East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ALERTACALL |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79700000 - Investigation and security services

## Release History

- 19 Apr 2024 at 10:33 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4d6643cb-f8f4-449c-b13d-f93126762d82

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4d6643cb-f8f4-449c-b13d-f93126762d82
  19th April 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0f0243dd-bf51-4cc1-8e66-ee80d113a78e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0f0243dd-bf51-4cc1-8e66-ee80d113a78e.json.