--- title: "East Midlands Critical Care Transfer Coordination Service (Call Handling)" ocid: "ocds-b5fd17-0f04e2e8-38a3-4642-ab57-9b9087d8291f" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0f04e2e8-38a3-4642-ab57-9b9087d8291f" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0f04e2e8-38a3-4642-ab57-9b9087d8291f.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-0f04e2e8-38a3-4642-ab57-9b9087d8291f.json" source: "Contracts Finder" current_stage: "Tender" buyer: "NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT" published: "2022-10-07" --- # East Midlands Critical Care Transfer Coordination Service (Call Handling) Buyer: NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT Current stage: Tender OCID: ocds-b5fd17-0f04e2e8-38a3-4642-ab57-9b9087d8291f [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0f04e2e8-38a3-4642-ab57-9b9087d8291f) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0f04e2e8-38a3-4642-ab57-9b9087d8291f.json) ## Summary The NHS Arden and Greater East Midlands Commissioning Support Unit, acting as the contracting authority, has initiated a tender for the East Midlands Critical Care Transfer Coordination Service (Call Handling) within the administrative healthcare services industry category. The procurement stage is currently open, with the closing date for completed responses set as midday on Wednesday 9th November 2022. The procurement method is an open procedure, and the contract period is scheduled to run from 1st May 2023 to 30th April 2029 in the East Midlands region of the United Kingdom. This tender presents an opportunity for businesses to provide critical care transfer coordination services and create partnerships with NHS England. Companies offering healthcare services, particularly in the areas of call handling and patient transfers, would be well-suited to compete for this tender. The 24/7, 365-day service requirement calls for vendors capable of offering round-the-clock support. Additionally, businesses with experience in network arrangements across England would have a competitive edge in securing this contract. ## Notice The procurement is to commission a service that is able to receive and coordinate planned, unplanned and repatriation requests via telephone and digital routes for intra-uterine, neonatal (CenTre), paediatric (CoMET), and ECMO (extracorporeal membrane oxygenation) for advice on resuscitation and stabilisation and/or patient transfers and/or repatriations to and from general hospitals to specialist treatment centres. For IUT requests, this service will also undertake bed and cot location services. In essence to help people who need critical care to get the right advice, first time and facilitate their journey. The service will manage and coordinate requests for advice and/or transfers (via submission of a digital referral form wherever possible and/or a telephone call) according to processes that will need to be developed, agreed and implemented with the clinical service leads. The service will be delivered 24 hours a day, 7 days a week, 365 days a year. The service will respond to all requests within the Key Performance Indicators. NHS England East Midlands Specialised Commissioning is the contracting and commissioning authority for this service and wishes to commission centres across England to be delivered as part of a network arrangement. The ITT documents are available through the EU Supply portal: https://uk.eu-supply.com/login.asp?B=agcsu The reference is 57705 and the closing date for completed ITT responses is midday on Wednesday 9th November 2022. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e15e5f57-700e-4ba7-b17f-9bba5bedc91b | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Oct 2022 | | Submission deadline | 9 Nov 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Apr 2023 - 30 Apr 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £3,856,200 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT | | Locality | LEICESTER | | Post town | Leicester | | Postcode | LE3 8RA | | Country | England | | ITL 1 | TLF East Midlands (England) | | ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire | | ITL 3 | TLF22 Leicestershire CC and Rutland | | Local authority | Blaby | | Electoral ward | Glenfield Faire | | Westminster constituency | Mid Leicestershire | | Delivery location | TLF East Midlands (England) | ## CPV Codes ### Divisions - 75 - Administration, defence and social security services ### Codes - 75122000 - Administrative healthcare services ## Release History - 7 Oct 2022 at 13:04 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/e15e5f57-700e-4ba7-b17f-9bba5bedc91b ## Documents - https://www.contractsfinder.service.gov.uk/Notice/e15e5f57-700e-4ba7-b17f-9bba5bedc91b 7th October 2022 - Opportunity notice on Contracts Finder - https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=51542&B=AGCSU Additional data - https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/68205 User / Company ## Notice URLs - https://uk.eu-supply.com/login.asp?B=agcsu ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0f04e2e8-38a3-4642-ab57-9b9087d8291f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0f04e2e8-38a3-4642-ab57-9b9087d8291f.json.