--- title: "9723 - Mediation, conflict resolution and resilience building service for Norwich City Council residents" ocid: "ocds-b5fd17-0f123a9c-4ca8-45c0-80b8-531dcd219fac" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0f123a9c-4ca8-45c0-80b8-531dcd219fac" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0f123a9c-4ca8-45c0-80b8-531dcd219fac.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-0f123a9c-4ca8-45c0-80b8-531dcd219fac.json" source: "Contracts Finder" current_stage: "Tender" buyer: "NORWICH CITY COUNCIL E-TENDERING" published: "2019-06-28" --- # 9723 - Mediation, conflict resolution and resilience building service for Norwich City Council residents Buyer: NORWICH CITY COUNCIL E-TENDERING Current stage: Tender OCID: ocds-b5fd17-0f123a9c-4ca8-45c0-80b8-531dcd219fac [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0f123a9c-4ca8-45c0-80b8-531dcd219fac) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0f123a9c-4ca8-45c0-80b8-531dcd219fac.json) ## Summary The procurement process is initiated by Norwich City Council e-Tendering for the tender titled "9723 - Mediation, conflict resolution and resilience building service for Norwich City Council residents". This falls under the services industry category with an emphasis on guidance and counselling services. The contract is intended for delivery exclusively within the Norwich City Council boundaries. The tender is currently in the active stage, with proposals due by 26th July 2019. The contract period is set to commence on 1st October 2019 and will run for an initial two years, concluding on 31st March 2021. The estimated value of the contract ranges from £5,000 to £100,000, and it follows an open procurement method. This tender represents a significant opportunity for businesses specialising in mediation and conflict resolution services, particularly those capable of managing fluctuating demands from residents. Companies that are adept at providing services within community health and wellness sectors would be well-suited to compete. The emphasis on empowering residents and the potential for future extensions of the contract suggests long-term service engagements, making it an attractive prospect for small and medium-sized enterprises looking to expand their local operations. ## Notice The council's antisocial behaviour service has restructured placing an emphasis on empowering Norwich residents to take greater responsibility for issues within their neighbourhoods. An early intervention approach is encouraged across the city which, when effective, helps to reduce demand on limited resources. Norwich City Council requires a single supplier to deliver a mediation and conflict resolution service for Norwich City Council residents for an initial two years, with further options to extend. The council anticipates approximately 70 - 100 cases for mediation, conflict resolution or resilience building each twelve month period. Predominantly self-referrals are made direct by Norwich residents but some referrals will be made by council officers. There is the potential for demands on the service to fluctuate and change over time. The service will only be provided to residents within Norwich City Council boundaries. Additional information: Please download tender documents and upload completed tenders using the link: https://in-tendhost.co.uk/norwich/aspx/Home Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/11b066be-88e7-44e0-a4fd-f4b1a4732be8 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 28 Jun 2019 | | Submission deadline | 26 Jul 2019 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Sep 2019 - 31 Mar 2021 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £100,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORWICH CITY COUNCIL E-TENDERING | | Locality | NORWICH | | Post town | Norwich | | Postcode | NR2 1NH | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH5 Norfolk | | ITL 3 | TLH51 Norwich and East Norfolk | | Local authority | Norwich | | Electoral ward | Mancroft | | Westminster constituency | Norwich South | | Delivery location | Not specified | ## CPV Codes ### Divisions - 85 - Health and social work services - 98 - Other community, social and personal services ### Codes - 85312300 - Guidance and counselling services - 85323000 - Community health services - 98334000 - Wellness services ## Release History - 28 Jun 2019 at 14:37 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/11b066be-88e7-44e0-a4fd-f4b1a4732be8 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/11b066be-88e7-44e0-a4fd-f4b1a4732be8 28th June 2019 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/norwich/aspx/ Additional information on how to apply for this contract ## Notice URLs - http://www.norwich.gov.uk/YourCouncil/Finance/Pages/Procurement.aspx - https://in-tendhost.co.uk/norwich/aspx/Home ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0f123a9c-4ca8-45c0-80b8-531dcd219fac. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0f123a9c-4ca8-45c0-80b8-531dcd219fac.json.