---
title: "Provision of a Service Desk PR 2022 121"
ocid: "ocds-b5fd17-0f2568e8-a104-4209-9864-c907ae231c78"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0f2568e8-a104-4209-9864-c907ae231c78"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0f2568e8-a104-4209-9864-c907ae231c78.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0f2568e8-a104-4209-9864-c907ae231c78.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "CPS"
published: "2022-09-07"
---

# Provision of a Service Desk PR 2022 121

Buyer: CPS  
Current stage: Planning  
OCID: ocds-b5fd17-0f2568e8-a104-4209-9864-c907ae231c78

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0f2568e8-a104-4209-9864-c907ae231c78)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0f2568e8-a104-4209-9864-c907ae231c78.json)

## Summary

The Crown Prosecution Service (CPS) located in London, England, is planning to procure a Service Desk service aimed at providing end users with the first point of contact for all IT-related issues. This procurement opportunity falls under the Information Technology Services category and is currently in the planning stage. The engagement end date for this tender is set for September 21, 2022.

This tender from the CPS can provide growth opportunities for businesses, especially those in the IT services sector. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise organisations (VCSEs) are particularly well-suited to compete for this opportunity. Businesses interested in providing service desk solutions to government agencies should consider engaging with CPS for potential collaborations and business development.

## Notice

The Crown Prosecution Service (CPS) provides a Service Management function within the Digital and Information Directorate (DID), delivering a professional approach and striving for Service Excellence in the provision of all live IT services. Whilst the Service Management team is internal, the CPS is seeking to procure a Service Desk service that will provide end users with the first point of call for all IT related issues. Please refer to the attachment for full details regarding this Prior Information Notice.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b5e737d0-d16f-40e9-ba11-e73a0b97ccce |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Sep 2022 |
| Submission deadline | Not specified |
| Future notice date | 21 Sep 2022 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CPS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9EA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 7 Sep 2022 at 18:09 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/b5e737d0-d16f-40e9-ba11-e73a0b97ccce

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b5e737d0-d16f-40e9-ba11-e73a0b97ccce
  7th September 2022 - Early engagement notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/d473a7fb-bdad-4b39-bd4b-525c54c0d3a4
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0f2568e8-a104-4209-9864-c907ae231c78. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0f2568e8-a104-4209-9864-c907ae231c78.json.