---
title: "1960 Smart Messaging Service Renewal for NHS Norfolk and & Waveney ICB"
ocid: "ocds-b5fd17-0f7285db-bb6f-49f1-a374-fdbf58f41bfd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0f7285db-bb6f-49f1-a374-fdbf58f41bfd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0f7285db-bb6f-49f1-a374-fdbf58f41bfd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0f7285db-bb6f-49f1-a374-fdbf58f41bfd.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS NORFOLK AND & WAVENEY INTEGRATED CARE BOARD"
published: "2025-06-10"
---

# 1960 Smart Messaging Service Renewal for NHS Norfolk and & Waveney ICB

Buyer: NHS NORFOLK AND & WAVENEY INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-b5fd17-0f7285db-bb6f-49f1-a374-fdbf58f41bfd

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## Summary

The NHS Norfolk and Waveney Integrated Care Board has concluded the procurement process for the renewal of its Smart Messaging Service, aimed to facilitate telecommunications services. This process falls under the CPV category 64200000 and operates within the United Kingdom, specifically Norfolk. The procurement followed a selective method as part of a call-off from a framework agreement, relying on Crown Commercial Services' Network Services 3 framework, Lot 3b: Communication Platform as a Service. Key dates include the end of the tender period on 25th March 2025, with the contract period starting on 26th March 2025 and concluding on 25th March 2026. The award stage is currently complete, with British Telecommunications Public Limited Company appointed as the supplier on 21st April 2025.

This tender primarily creates business growth opportunities for large telecommunications firms capable of providing advanced communication services as outlined in the framework agreement. Given its focus on telecommunications services, the contract is best suited for businesses specialising in delivering high-quality communication platforms. The procurement does not prioritise SMEs or VCSEs, suggesting a focus on larger scale operations that can ensure robust and reliable service provision. Such an opportunity would enable businesses in this industry to expand their presence in the healthcare sector by supporting essential communications for NHS operations across Norfolk and Waveney.

## Notice

Provision of Smart Messaging Service Renewal for NHS Norfolk and & Waveney ICB This was procured using Crown Commercial Services: RM6116 Network Services 3: Lot 3b: Communication Platform as a Service

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d386f8d2-6e6b-40fc-b2e9-b5da71d9acb6 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jun 2025 |
| Submission deadline | 25 Mar 2025 |
| Future notice date | Not specified |
| Award date | 20 Apr 2025 |
| Contract period | 26 Mar 2025 - 25 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £660,720 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS NORFOLK AND & WAVENEY INTEGRATED CARE BOARD |
| Locality | DERBY |
| Post town | Derby |
| Postcode | DE1 3QT |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF11 Derby |
| Local authority | Derby |
| Electoral ward | Darley |
| Westminster constituency | Derby North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRITISH TELECOMMUNICATIONS PUBLIC |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64200000 - Telecommunications services

## Release History

- 10 Jun 2025 at 12:22 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d386f8d2-6e6b-40fc-b2e9-b5da71d9acb6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d386f8d2-6e6b-40fc-b2e9-b5da71d9acb6
  10th June 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0f7285db-bb6f-49f1-a374-fdbf58f41bfd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0f7285db-bb6f-49f1-a374-fdbf58f41bfd.json.