---
title: "RUGCON - Tenant Surveys"
ocid: "ocds-b5fd17-0f95d615-773d-473c-ad34-4b99ae9e8c37"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0f95d615-773d-473c-ad34-4b99ae9e8c37"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0f95d615-773d-473c-ad34-4b99ae9e8c37.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0f95d615-773d-473c-ad34-4b99ae9e8c37.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "RUGBY BOROUGH COUNCIL"
published: "2024-11-08"
---

# RUGCON - Tenant Surveys

Buyer: RUGBY BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-0f95d615-773d-473c-ad34-4b99ae9e8c37

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## Summary

The procurement process for the contract titled "RUGCON - Tenant Surveys" was conducted by Rugby Borough Council, located in Rugby, West Midlands, England. This procurement falls under the industry category of "Customer satisfaction survey" (CPV: 79342311) and pertains to tenant satisfaction surveys. The procurement used a direct award method and moved to the award stage on 29th September 2023, with the contract period set from 1st October 2023 to 30th September 2026. The awarded contract, worth £200,000 GBP, was granted to Integrity Print Limited trading as Integrity Connect.

This tender presents substantial opportunities for businesses involved in customer satisfaction and survey services, particularly small and medium-sized enterprises (SMEs), as well as voluntary, community, and social enterprises (VCSEs). Companies with expertise in conducting satisfaction surveys can potentially grow their business by providing high-value services that meet the specific needs of Rugby Borough Council and their tenants. The procurement requirements and the direct award approach indicate a need for reliable, proficient suppliers capable of delivering quality service over the specified contract period.

## Notice

Tenant Satisfaction Surveys.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cebe26a7-097d-4fbb-aab7-7c8fa8c667d6 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Direct Award |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Nov 2024 |
| Submission deadline | 23 Aug 2023 |
| Future notice date | Not specified |
| Award date | 28 Sep 2023 |
| Contract period | 30 Sep 2023 - 30 Sep 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £200,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | RUGBY BOROUGH COUNCIL |
| Locality | RUGBY |
| Post town | Coventry |
| Postcode | CV21 2RR |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG13 Warwickshire CC |
| Local authority | Rugby |
| Electoral ward | Benn |
| Westminster constituency | Rugby |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INTEGRITY PRINT LIMITED T/ A INTEGRITY CONNECT |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342311 - Customer satisfaction survey

## Release History

- 8 Nov 2024 at 14:52 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cebe26a7-097d-4fbb-aab7-7c8fa8c667d6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cebe26a7-097d-4fbb-aab7-7c8fa8c667d6
  8th November 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0f95d615-773d-473c-ad34-4b99ae9e8c37. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0f95d615-773d-473c-ad34-4b99ae9e8c37.json.