---
title: "Unified Enterprise Support"
ocid: "ocds-b5fd17-0f98f09c-4485-48eb-a594-f177df6d7cdc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0f98f09c-4485-48eb-a594-f177df6d7cdc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0f98f09c-4485-48eb-a594-f177df6d7cdc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0f98f09c-4485-48eb-a594-f177df6d7cdc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE INSOLVENCY SERVICE"
published: "2025-07-30"
---

# Unified Enterprise Support

Buyer: THE INSOLVENCY SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-0f98f09c-4485-48eb-a594-f177df6d7cdc

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0f98f09c-4485-48eb-a594-f177df6d7cdc)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0f98f09c-4485-48eb-a594-f177df6d7cdc.json)

## Summary

The procurement process titled "Unified Enterprise Support" was conducted by The Insolvency Service through the Crown Commercial Service, using a selective call-off from a framework agreement. This tender falls under the software support services category and involves the provision of fourth-line technical support for Microsoft products across the United Kingdom. The contracting authority is based in London, England, and the tender was initiated to facilitate the award stage, with a contract period set from 1 July 2025 to 30 June 2026. The award, valued at £230,028, was given to Microsoft Limited on 3 June 2025.

This procurement presents a significant opportunity for large and established tech companies specialising in software support services, particularly those with expertise in Microsoft technologies. The partnership with The Insolvency Service highlights the demand for robust enterprise support solutions that can enhance operational efficiencies. Businesses with a strong technical support framework could leverage such opportunities to expand their service offerings and build strategic relationships within the public sector.

## Notice

This is the provision of a Unified Enterprise Support to the Insolvency Service via the Crown Commercial Service RM1557.14. It delivers continuous 4th line technical support for Microsoft products and services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/688153ad-5106-4a0a-b3de-f2fd342f06ea |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jul 2025 |
| Submission deadline | 2 Jun 2025 |
| Future notice date | Not specified |
| Award date | 2 Jun 2025 |
| Contract period | 30 Jun 2025 - 30 Jun 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £230,028 |
| Lots value | Not specified |
| Awards value | £230,028 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE INSOLVENCY SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1HZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MICROSOFT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 30 Jul 2025 at 13:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/688153ad-5106-4a0a-b3de-f2fd342f06ea

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/688153ad-5106-4a0a-b3de-f2fd342f06ea
  30th July 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/7bf042b6-c28b-48d4-bec9-e30da4efa719
  Redacted contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0f98f09c-4485-48eb-a594-f177df6d7cdc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0f98f09c-4485-48eb-a594-f177df6d7cdc.json.