---
title: "GB-London: CON-21-290 Redesigning the FCA Gateway for applicants and firms"
ocid: "ocds-b5fd17-0fb3066c-fecc-47ab-bf4c-2b32a802e373"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0fb3066c-fecc-47ab-bf4c-2b32a802e373"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0fb3066c-fecc-47ab-bf4c-2b32a802e373.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0fb3066c-fecc-47ab-bf4c-2b32a802e373.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FINANCIAL CONDUCT AUTHORITY"
published: "2022-04-12"
---

# GB-London: CON-21-290 Redesigning the FCA Gateway for applicants and firms

Buyer: FINANCIAL CONDUCT AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-0fb3066c-fecc-47ab-bf4c-2b32a802e373

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0fb3066c-fecc-47ab-bf4c-2b32a802e373)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0fb3066c-fecc-47ab-bf4c-2b32a802e373.json)

## Summary

The Financial Conduct Authority in London has successfully awarded a contract titled “GB-London: CON-21-290 Redesigning the FCA Gateway for applicants and firms.” This procurement process, classified under research services, aims to enhance user accessibility and streamline application processes for the Gateway forms. The contract, valued at £107,784, commenced on 21 March 2022 and is set to conclude on 30 September 2022. The associated tender period ended on 16 March 2022, marking the transition from planning to contract execution.

This tender presents significant growth opportunities for businesses specialising in user research, digital transformation, and application development. Firms that are adept at improving user interfaces and accessibility, as well as those experienced in governmental and regulatory procurement processes, would be well-positioned to compete for similar future contracts. The emphasis on user research indicates a need for innovative solutions that can enhance client interactions within the financial sector.

## Notice

The FCA is commissioning user research to understand the needs and wants of applicants using the existing Gateway forms. We intend to update these forms by digitalising them, embedding greater validation and verification of data where possible, streamlining existing processes, improving user accessibility, etc and the user research will be used to inform this.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/edd00af8-724f-460e-9a44-37970ffe08bb |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Apr 2022 |
| Submission deadline | 16 Mar 2022 |
| Future notice date | Not specified |
| Award date | 16 Mar 2022 |
| Contract period | 21 Mar 2022 - 30 Sep 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £107,784 |
| Lots value | Not specified |
| Awards value | £107,784 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL CONDUCT AUTHORITY |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PRICEWATERHOUSECOOPERS |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 12 Apr 2022 at 14:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/edd00af8-724f-460e-9a44-37970ffe08bb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/edd00af8-724f-460e-9a44-37970ffe08bb
  12th April 2022 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=683444257
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0fb3066c-fecc-47ab-bf4c-2b32a802e373. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0fb3066c-fecc-47ab-bf4c-2b32a802e373.json.