---
title: "Service Owner for multiple public-facing digital services"
ocid: "ocds-b5fd17-0fc96a22-c597-448d-aba7-fbc89e7070b6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0fc96a22-c597-448d-aba7-fbc89e7070b6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0fc96a22-c597-448d-aba7-fbc89e7070b6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0fc96a22-c597-448d-aba7-fbc89e7070b6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE NATIONAL ARCHIVES"
published: "2022-04-01"
---

# Service Owner for multiple public-facing digital services

Buyer: THE NATIONAL ARCHIVES  
Current stage: Award  
OCID: ocds-b5fd17-0fc96a22-c597-448d-aba7-fbc89e7070b6

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## Summary

The National Archives in Richmond, England, has completed the procurement process for the position of Service Owner for multiple public-facing digital services. This tender, initiated on 1st April 2022, selected CALBA LIMITED as the supplier for a total contract value of £103,200. The procurement method used was selective, a call-off from a framework agreement, with the contract period running from 10th January 2022 to 30th June 2022. The tender concluded on 14th December 2021, indicating a focused and time-sensitive procurement effort.

This contract presents a significant opportunity for small to medium-sized enterprises (SMEs) engaged in IT services, particularly those experienced in consulting, software development, and internet support. Businesses that can demonstrate expertise in service management and digital transformation may find themselves well-positioned to compete in future tenders. The role involves not only service delivery but also strategic alignment within the Digital Services team, creating growth prospects for firms that can contribute to the overall service vision and roadmap outlined by The National Archives.

## Notice

The National Archives are seeking a Service Owner to help define and establish the role in the Digital Services team, carry out key Service Owner tasks, aid wider recruitment in the team, help set overall service vision and define cross-service blueprint and roadmap. Digital Outcomes and Specialists Framework https://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/16225

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7bd95ab3-dbb7-4cb6-a229-56662e4921dd |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Apr 2022 |
| Submission deadline | 14 Dec 2021 |
| Future notice date | Not specified |
| Award date | 20 Dec 2021 |
| Contract period | 10 Jan 2022 - 30 Jun 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £103,200 |
| Lots value | Not specified |
| Awards value | £103,200 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE NATIONAL ARCHIVES |
| Locality | RICHMOND |
| Post town | Twickenham |
| Postcode | TW9 4DU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI75 Hounslow and Richmond upon Thames |
| Local authority | Richmond upon Thames |
| Electoral ward | Kew |
| Westminster constituency | Richmond Park |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CALBA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 1 Apr 2022 at 13:49 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7bd95ab3-dbb7-4cb6-a229-56662e4921dd
- 23 Dec 2021 at 11:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7bd95ab3-dbb7-4cb6-a229-56662e4921dd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7bd95ab3-dbb7-4cb6-a229-56662e4921dd
  1st April 2022 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/16225

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0fc96a22-c597-448d-aba7-fbc89e7070b6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0fc96a22-c597-448d-aba7-fbc89e7070b6.json.