---
title: "Customer Service Training Programme"
ocid: "ocds-b5fd17-0ff38f69-b66e-4b7f-aca4-114603ec87ad"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0ff38f69-b66e-4b7f-aca4-114603ec87ad"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0ff38f69-b66e-4b7f-aca4-114603ec87ad.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0ff38f69-b66e-4b7f-aca4-114603ec87ad.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WARWICKSHIRE POLICE"
published: "2022-10-11"
---

# Customer Service Training Programme

Buyer: WARWICKSHIRE POLICE  
Current stage: Award  
OCID: ocds-b5fd17-0ff38f69-b66e-4b7f-aca4-114603ec87ad

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## Summary

The Warwickshire Police has awarded a contract for the development and delivery of a Customer Service Pilot Training Programme for Warwickshire Police. The contract, valued at 24250 GBP, falls under the Education and training services sector. The tender process was open, with the contract period starting on 17th October 2022 and ending on 16th April 2023. The training programme will be delivered in the West Midlands region, United Kingdom.

This tender presents an opportunity for businesses, especially those providing training services and staff training services, to engage with Warwickshire Police. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are well-suited to compete for this contract. Businesses interested in providing bespoke training seminars or education and training services should consider participating in this procurement process to support the delivery of the Customer Service Training Programme.

## Notice

The Police & Crime Commissioner for Warwickshire following a RFQ process has awarded a contract to develop and deliver a Customer Service Pilot Training Programme for Warwickshire Police.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c15679c3-89ab-4d0f-b3ec-aa36ae7ac9d5 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Oct 2022 |
| Submission deadline | 26 Sep 2022 |
| Future notice date | Not specified |
| Award date | 10 Oct 2022 |
| Contract period | 16 Oct 2022 - 16 Apr 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £24,250 |
| Lots value | Not specified |
| Awards value | £24,250 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WARWICKSHIRE POLICE |
| Locality | WARWICKSHIRE |
| Post town | Coventry |
| Postcode | CV35 7QB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG13 Warwickshire CC |
| Local authority | Warwick |
| Electoral ward | Warwick All Saints & Woodloes |
| Westminster constituency | Warwick and Leamington |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PEARLCATCHERS |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80000000 - Education and training services
- 80500000 - Training services
- 80511000 - Staff training services
- 80522000 - Training seminars

## Release History

- 11 Oct 2022 at 10:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c15679c3-89ab-4d0f-b3ec-aa36ae7ac9d5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c15679c3-89ab-4d0f-b3ec-aa36ae7ac9d5
  11th October 2022 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=52730&B=BLUELIGHT
  RFQ documents available on link above
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/86783
  User / Company details.

## Notice URLs

- https://www.warwickshire.police.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0ff38f69-b66e-4b7f-aca4-114603ec87ad. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0ff38f69-b66e-4b7f-aca4-114603ec87ad.json.