---
title: "End User Services (Secret) - EUS(S)"
ocid: "ocds-b5fd17-1022e94e-b169-47fb-b6c2-220160ec9a4d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1022e94e-b169-47fb-b6c2-220160ec9a4d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1022e94e-b169-47fb-b6c2-220160ec9a4d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1022e94e-b169-47fb-b6c2-220160ec9a4d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF DEFENCE"
published: "2025-01-22"
---

# End User Services (Secret) - EUS(S)

Buyer: MINISTRY OF DEFENCE  
Current stage: Award  
OCID: ocds-b5fd17-1022e94e-b169-47fb-b6c2-220160ec9a4d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1022e94e-b169-47fb-b6c2-220160ec9a4d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1022e94e-b169-47fb-b6c2-220160ec9a4d.json)

## Summary

The Ministry of Defence has awarded a contract for the provision of End User Services (Secret) - EUS(S) to EntServ UK Limited. This contract, which falls under the Information Technology Services category (CPV code: 72222300), involves delivering world-class end user services within the Secret domain to enhance user experience. The contract spans multiple regions including the United Kingdom, British Overseas Territories, Channel Islands, Europe, Isle of Man, and other global areas. The procurement process, classified as "Other - Exempt," has reached the award stage, with the contract having been awarded on 17th December 2024 and published on 20th January 2025. The contract period is set from 1st January 2025 to 31st December 2029, with a total value of £76,302,312.28.

This tender offers significant opportunities for businesses in the IT services sector, particularly those with expertise in secure and high-stakes environments. Large-scale enterprises like EntServ UK Limited, which was awarded the contract, are well-suited given the project's complexity and the requirement for specialist skills in managing and delivering secure end user services. The contract's global scope and substantial financial value can drive business growth through increased exposure and potential follow-on work in similar high-security IT service contracts. Though not targeted at SMEs or VCSEs, the successful fulfilment of this contract can substantially bolster the winning organisation's portfolio in the defence sector.

## Notice

The Secretary of State for Defence (the "Authority") is seeking to appoint a strategic partner to deliver world class end user services in the Secret domain that will continually improve and enhance the experience of users working in this domain.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/547d3bf8-331b-44d5-8320-489953c4469f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Exempt |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Jan 2025 |
| Submission deadline | 23 Oct 2024 |
| Future notice date | Not specified |
| Award date | 17 Dec 2024 |
| Contract period | 1 Jan 2025 - 31 Dec 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £76,302,312 |
| Lots value | Not specified |
| Awards value | £76,302,312 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE |
| Locality | CORSHAM |
| Post town | Swindon |
| Postcode | SN13 9NR |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK72 Wiltshire |
| Local authority | Wiltshire |
| Electoral ward | Corsham Ladbrook |
| Westminster constituency | Chippenham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ENTSERV |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 22 Jan 2025 at 10:37 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/547d3bf8-331b-44d5-8320-489953c4469f
- 20 Jan 2025 at 13:56 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/547d3bf8-331b-44d5-8320-489953c4469f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/547d3bf8-331b-44d5-8320-489953c4469f
  22nd January 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1022e94e-b169-47fb-b6c2-220160ec9a4d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1022e94e-b169-47fb-b6c2-220160ec9a4d.json.