--- title: "Language Translation Services" ocid: "ocds-b5fd17-1036bdd0-8d3a-497c-bac9-b44baffbb85f" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1036bdd0-8d3a-497c-bac9-b44baffbb85f" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1036bdd0-8d3a-497c-bac9-b44baffbb85f.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-1036bdd0-8d3a-497c-bac9-b44baffbb85f.json" source: "Contracts Finder" current_stage: "Tender" buyer: "WEST MIDLANDS COMBINED AUTHORITY" published: "2018-02-14" --- # Language Translation Services Buyer: WEST MIDLANDS COMBINED AUTHORITY Current stage: Tender OCID: ocds-b5fd17-1036bdd0-8d3a-497c-bac9-b44baffbb85f [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1036bdd0-8d3a-497c-bac9-b44baffbb85f) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1036bdd0-8d3a-497c-bac9-b44baffbb85f.json) ## Summary The West Midlands Combined Authority is seeking bids for a tender titled "Language Translation Services," focusing on providing telephone interpretation and translation services for a diverse customer base predominantly speaking languages other than English. This procurement falls within the services industry category and is set to be conducted through an open procedure. The tender is currently active, with bids due by 12:00 noon on 19th March 2018. The contract is structured as a maximum four-year Framework Agreement, commencing on 1st April 2018, with an expected value of £6,000. Clarification questions may be submitted until 12:00 noon on 12th March 2018. This tender presents significant opportunities for businesses specialising in language services, particularly those capable of offering a range of translation and interpretation for various languages including Polish, Urdu, and Arabic. Small and medium enterprises (SMEs) as well as voluntary, community, and social enterprises (VCSEs) are encouraged to participate, as the procurement process aims to qualify up to four suppliers suited for the Framework Agreement. Given the anticipated increase in demand for these services, businesses with the capability to deliver high-quality linguistic support could see substantial growth by securing a position in this framework. ## Notice West Midlands Combined Authority (WMCA) has a large customer base and communicates to a wide range of nationalities. We have an ongoing requirement to use a quality and efficient telephone language translation and interpretation service to communicate with customers who speak a main language other than English. The Telephone Language Translation Service will be used to interpret and translate various languages including Polish, Urdu, Czech, Slovak, Punjabi, Farsi, Romanian, Turkish, Kurdish, Bengali, Hindi, Tigrinya, Mirpuri and Arabic. The language translation service is required throughout the organisation and will be predominately used during Mobility Assessment Clinics to assess the eligibility of disabled people for a Concessionary Travel Pass who are residents within the West Midlands. The WMCA anticipates the requirement for this service at present to be on an ad-hoc basis and telephone translation requests to be between zero and fifteen a month. However, this may increase as a result of the wider remit of the WMCA throughout the life of this arrangement. Bids will be assessed on the basis of 80/20 price/quality. Please register on the WMCA's e-tendering portal (BravoSolution) in order to access the tender documents at https://wmca.bravosolution.co.uk. The tender ref is itt_508. Bids are to submitted no later than 1200 noon on Monday 19th March 2018 via BravoSolution and the deadline for clarifications, also via BravoSolution, is 1200 noon on Monday 12th March 2018. Please note that this is a 4 year maximum term prioritised Framework Agreement with 1, 3 or 4 suitable suppliers qualified to it that is due to commence on 1st April 2018. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d7fadacb-9302-4126-93f5-bd24a17af412 | | Notice type | Tender Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 14 Feb 2018 | | Submission deadline | 19 Mar 2018 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2018 - 31 Mar 2022 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £6,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WEST MIDLANDS COMBINED AUTHORITY | | Locality | BIRMINGHAM | | Post town | Birmingham | | Postcode | B19 3SD | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Newtown | | Westminster constituency | Birmingham Ladywood | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48740000 - Foreign language translation software package ## Release History - 14 Feb 2018 at 11:04 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d7fadacb-9302-4126-93f5-bd24a17af412 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/d7fadacb-9302-4126-93f5-bd24a17af412 14th February 2018 - Opportunity notice on Contracts Finder ## Notice URLs - https://wmca.bravosolution.co.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1036bdd0-8d3a-497c-bac9-b44baffbb85f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1036bdd0-8d3a-497c-bac9-b44baffbb85f.json.