---
title: "Consular Digital Support Service"
ocid: "ocds-b5fd17-103c3db2-e5e4-4e29-986b-33a40c109205"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-103c3db2-e5e4-4e29-986b-33a40c109205"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-103c3db2-e5e4-4e29-986b-33a40c109205.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-103c3db2-e5e4-4e29-986b-33a40c109205.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FOREIGN & COMMONWEALTH OFFICE"
published: "2020-02-14"
---

# Consular Digital Support Service

Buyer: FOREIGN & COMMONWEALTH OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-103c3db2-e5e4-4e29-986b-33a40c109205

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-103c3db2-e5e4-4e29-986b-33a40c109205)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-103c3db2-e5e4-4e29-986b-33a40c109205.json)

## Summary

The Foreign & Commonwealth Office has completed the tender process for the "Consular Digital Support Service," aimed at providing application support for Consular Digital Services with a focus on continuous improvement. This contract, classed under technical support services, was valued at £2,300,000 and follows a selective procurement method through a call-off from a framework agreement. The delivery is expected to take place in London, with the contract running from 1st October 2019 to 30th September 2020. Key dates include the tender period ending on 31st July 2019, and the contract was awarded on 4th September 2019.

This tender presents ample growth opportunities for businesses, particularly small to medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) with competencies in technical and digital support services. Companies that specialise in IT solutions, software development, and system improvements would be particularly well-suited to compete for similar contracts, helping the Foreign & Commonwealth Office enhance its digital capability while expanding their own market presence.

## Notice

Application support of Consular Digital Services with continuous improvement provisions

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0844ac69-ef9c-48fe-a859-15f267259f4a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Feb 2020 |
| Submission deadline | 31 Jul 2019 |
| Future notice date | Not specified |
| Award date | 3 Sep 2019 |
| Contract period | 30 Sep 2019 - 30 Sep 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,300,000 |
| Lots value | Not specified |
| Awards value | £2,300,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FOREIGN & COMMONWEALTH OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2AH |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KAINOS SOFTWARE |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 71356300 - Technical support services
- 72611000 - Technical computer support services

## Release History

- 14 Feb 2020 at 08:38 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0844ac69-ef9c-48fe-a859-15f267259f4a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0844ac69-ef9c-48fe-a859-15f267259f4a
  14th February 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-103c3db2-e5e4-4e29-986b-33a40c109205. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-103c3db2-e5e4-4e29-986b-33a40c109205.json.