---
title: "Commercial Management Agent - AWARD"
ocid: "ocds-b5fd17-1043561f-522a-4049-8f10-0b8cd97d5c28"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1043561f-522a-4049-8f10-0b8cd97d5c28"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1043561f-522a-4049-8f10-0b8cd97d5c28.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1043561f-522a-4049-8f10-0b8cd97d5c28.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MIDLAND HEART"
published: "2024-01-16"
---

# Commercial Management Agent - AWARD

Buyer: MIDLAND HEART  
Current stage: Award  
OCID: ocds-b5fd17-1043561f-522a-4049-8f10-0b8cd97d5c28

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1043561f-522a-4049-8f10-0b8cd97d5c28)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1043561f-522a-4049-8f10-0b8cd97d5c28.json)

## Summary

The procurement process involves Midland Heart seeking a Commercial Management Agent to manage and promote its commercial property portfolio. The duties range from marketing properties to rent collection, tenant liaison, property maintenance, and financial reporting. The procurement method is an open procedure, with the tender period closing on October 9, 2023. The contract period spans from October 27, 2023, to October 26, 2026, with delivery addresses in Birmingham, West Midlands.

This tender offers opportunities for businesses involved in commercial property management services to compete for managing Midland Heart's portfolio. Suitable firms should have expertise in managing commercial properties, including rent reviews, tenant compliance, property inspections, and financial reporting. The procurement stage is at the award stage, with Cooke Rudling Limited being the active supplier. Businesses with experience in property management and related services would be well-suited to engage in this open procurement opportunity.

## Notice

Midland Heart requires a management Agent to manage and advertise our commercial property portfolio. The duties required include but are not limited to: o Marketing properties o Rent collection and liaison with Midland Heart regarding receipts, arrears, and other such queries. o Manage rent reviews on behalf of Midland Heart. o Maximise income from the portfolio. o Provide proactive advice to Midland Heart to minimise voids. This will include providing advice regarding alternative uses of the building where a property has low demand from tenants and/or has been void for some time. o Tenant liaison (including attendance at tenant meetings) o Receiving maintenance calls and other queries from tenants and resolving issues using agreed protocols or contractors o Dealing with tenant applications for alterations, assignments and sub-lettings o Liaison with solicitors o Ensuring tenant compliance with lease covenants o Maintaining property lease records internally and ensuring Midland Heart have up to date records. o Carry out and record property inspections for all void properties in line with Midland Heart's insurance policy. o Carry out agreed health and safety inspections of leased properties to ensure tenants are complying with relevant Regulations and not placing at risk the health and safety of neighbours or the public. o Service charge budgeting and reconciliation o Service charge collection o Advising/supervising property repairs maintenance o Negotiating and agreeing terms for new tenancies of void properties o Arrange for EPC and lease plans. o Manage void property costs. o Representing Midland Heart in arbitrations / court proceedings o Apportionment and collections of insurance premiums o Monthly reporting of portfolio performance- both operational and financial. o Monthly reporting on rent arrears / lease / property information o Preparation of annual income and expenditure budgets, budget forecasting o Valuation advice o Carry out rates valuations. o Ensuring all properties have current gas safety certificates / fire risk assessments and asbestos surveys. o Coordination of access for Midland Heart contractors o To manage Non-Domestic Rating issues arising within Midland Heart's commercial and office buildings. o To liaise with the local Valuation Offices and Authorities regarding NDR matters. o To complete applications for Charitable Relief where appropriate. o To lodge appeals against NDR valuations where appropriate. o Assistance with the development of the Commercial property annual budget. o Ensure all Tenant's lease obligations have been complied with. These services will be required to manage the commercial properties outlined in the tender documentation

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/48e88e3d-e9ee-44ab-96b1-ecefd096dd5f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Jan 2024 |
| Submission deadline | 9 Oct 2023 |
| Future notice date | Not specified |
| Award date | 16 Jan 2024 |
| Contract period | 26 Oct 2023 - 26 Oct 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MIDLAND HEART |
| Locality | ENGLAND |
| Post town | Birmingham |
| Postcode | B15 1LZ |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COOKE RUDLING |

## CPV Codes

### Divisions

- 70 - Real estate services

### Codes

- 70332200 - Commercial property management services

## Release History

- 16 Jan 2024 at 10:52 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/48e88e3d-e9ee-44ab-96b1-ecefd096dd5f
- 16 Jan 2024 at 10:52 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/48e88e3d-e9ee-44ab-96b1-ecefd096dd5f
- 16 Jan 2024 at 10:52 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/48e88e3d-e9ee-44ab-96b1-ecefd096dd5f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/48e88e3d-e9ee-44ab-96b1-ecefd096dd5f
  16th January 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.midlandheart.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1043561f-522a-4049-8f10-0b8cd97d5c28. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1043561f-522a-4049-8f10-0b8cd97d5c28.json.