---
title: "Emergency Payment Services"
ocid: "ocds-b5fd17-10502352-8708-42fa-a5e6-6c3959ca8fff"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-10502352-8708-42fa-a5e6-6c3959ca8fff"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-10502352-8708-42fa-a5e6-6c3959ca8fff.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-10502352-8708-42fa-a5e6-6c3959ca8fff.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2018-02-13"
---

# Emergency Payment Services

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-10502352-8708-42fa-a5e6-6c3959ca8fff

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-10502352-8708-42fa-a5e6-6c3959ca8fff)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-10502352-8708-42fa-a5e6-6c3959ca8fff.json)

## Summary

The procurement process for "Emergency Payment Services" was conducted by H M Revenue & Customs, aimed at providing payment instruments for administering Child Benefit and Tax Credits. This procurement falls under the industry category of banking services and had a total value of £50,000. The procurement was carried out via an open procedure, concluding the tender period on 12 May 2017. The contract commenced on 30 June 2017 and is set to end on 31 July 2020, covering delivery locations across British Overseas Territories, the Channel Islands, Europe, the Isle of Man, the Rest of the World, and the United Kingdom.

This tender presents significant opportunities for businesses specialising in financial services, particularly those capable of developing accessible payment solutions for vulnerable customers. Companies that would be well-positioned to compete are those with expertise in banking services and innovative financial products, as well as established firms that can meet the service requirements set by the government. The contract has been successfully awarded to Santander UK PLC, highlighting the potential for key players in this industry to engage in future procurement processes with similar specifications.

## Notice

HMRC require an instrument of payment to enable them to administer payments of Child Benefit and Tax Credits to customers who are unable to open and operate a Simple Basic Bank Account on or before 1st July 2017.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/05a78c79-ca20-4917-a1b5-5e5b3b28cbc1 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Feb 2018 |
| Submission deadline | 12 May 2017 |
| Future notice date | Not specified |
| Award date | 14 May 2017 |
| Contract period | 29 Jun 2017 - 31 Jul 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000 |
| Lots value | Not specified |
| Awards value | £50,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | SALFORD |
| Post town | Manchester |
| Postcode | M60 9LA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Ordsall |
| Westminster constituency | Salford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SANTANDER |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66110000 - Banking services

## Release History

- 13 Feb 2018 at 17:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/05a78c79-ca20-4917-a1b5-5e5b3b28cbc1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/05a78c79-ca20-4917-a1b5-5e5b3b28cbc1
  13th February 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ea97f5ba-adc8-4db2-95d0-68b25b214403
  Redacted contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-10502352-8708-42fa-a5e6-6c3959ca8fff. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-10502352-8708-42fa-a5e6-6c3959ca8fff.json.