---
title: "Provision of Service Now"
ocid: "ocds-b5fd17-106242ba-5560-4c43-beed-fc402b253bea"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-106242ba-5560-4c43-beed-fc402b253bea"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-106242ba-5560-4c43-beed-fc402b253bea.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-106242ba-5560-4c43-beed-fc402b253bea.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DFTC - DEPARTMENT FOR TRANSPORT"
published: "2021-11-16"
---

# Provision of Service Now

Buyer: DFTC - DEPARTMENT FOR TRANSPORT  
Current stage: Award  
OCID: ocds-b5fd17-106242ba-5560-4c43-beed-fc402b253bea

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-106242ba-5560-4c43-beed-fc402b253bea)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-106242ba-5560-4c43-beed-fc402b253bea.json)

## Summary

The procurement process involves the Department for Transport (DfTc) in Wales, which has completed a tender titled "Provision of Service Now". This process falls under the software package and information systems industry category. The tender was awarded to Computacenter (UK) Limited following a selective procurement method, specifically a call-off from a framework agreement. The contract period commenced on 31st December 2020 and will run until 29th December 2023, with a total contract value of £2,151,974.16. The tender period ended on 4th December 2020.

This contract presents significant opportunities for businesses, particularly small and medium-sized enterprises (SMEs) that specialise in IT service management and software solutions. Companies that are equipped to provide comprehensive IT services or dedicated environments in Europe would find this tender suitable for their capabilities. As the public sector increasingly leans towards digital solutions, this procurement process can spur growth for businesses that offer innovative and reliable IT services, enabling them to establish or expand their presence in government contracting.

## Notice

ITSM Professional ITBM Standard Business Stakeholder Dedicated Environment - Europe Data Centre Additional Non-Product Instance

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5be920a3-3c99-413f-a606-4033b8a6cb07 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Nov 2021 |
| Submission deadline | 4 Dec 2020 |
| Future notice date | Not specified |
| Award date | 23 Dec 2020 |
| Contract period | 31 Dec 2020 - 29 Dec 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,151,974 |
| Lots value | Not specified |
| Awards value | £2,151,974 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DFTC - DEPARTMENT FOR TRANSPORT |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTACENTER (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 16 Nov 2021 at 09:54 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5be920a3-3c99-413f-a606-4033b8a6cb07

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5be920a3-3c99-413f-a606-4033b8a6cb07
  16th November 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-106242ba-5560-4c43-beed-fc402b253bea. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-106242ba-5560-4c43-beed-fc402b253bea.json.