---
title: "3c Logic Licences"
ocid: "ocds-b5fd17-1086899b-ec81-4cb0-ad9c-4e4863492149"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1086899b-ec81-4cb0-ad9c-4e4863492149"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1086899b-ec81-4cb0-ad9c-4e4863492149.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1086899b-ec81-4cb0-ad9c-4e4863492149.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "WEST LANCASHIRE BOROUGH COUNCIL"
published: "2023-12-14"
---

# 3c Logic Licences

Buyer: WEST LANCASHIRE BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-1086899b-ec81-4cb0-ad9c-4e4863492149

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1086899b-ec81-4cb0-ad9c-4e4863492149)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1086899b-ec81-4cb0-ad9c-4e4863492149.json)

## Summary

The West Lancashire Borough Council has initiated a tender process for the acquisition of 3c Logic Licences in the services category within the software package and information systems industry. The tender, titled "3c Logic Licences," involves the procurement of hybrid licenses that must integrate with Servicenow CRM, including Supervisor and Agent licenses. The procurement method is an open procedure, with the tender period closing on 8th January 2024. The contract is expected to run from 1st March 2024 to 28th February 2026, offering opportunities for small and medium enterprises (SMEs) and voluntary, community, and social enterprise organisations (VCSEs) interested in supplying such services.

This tender by West Lancashire Borough Council presents an opportunity for businesses specialising in software packages and information systems to compete for providing 3c Logic Licences. Companies offering telephony services linked with CRM systems are well-suited for this tender, particularly those focusing on services for both public and private sector organisations. The contract's duration, spanning over two years, allows suppliers to establish long-term business relationships with the Council and potentially expand their market presence in the United Kingdom, specifically in the region of England.

## Notice

Hybrid Licence Required 3c Logic Telephony Service - must link with Servicenow CRM 5 x Supervisor Licences required 26 x Agent Licences Required

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4b82125a-b831-4d4e-9f6f-0c065c3fb8bd |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Dec 2023 |
| Submission deadline | 8 Jan 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Mar 2024 - 28 Feb 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST LANCASHIRE BOROUGH COUNCIL |
| Locality | ORMSKIRK |
| Post town | Liverpool |
| Postcode | L39 2DE |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD47 Chorley and West Lancashire |
| Local authority | West Lancashire |
| Electoral ward | Ormskirk East |
| Westminster constituency | West Lancashire |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 14 Dec 2023 at 10:05 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/4b82125a-b831-4d4e-9f6f-0c065c3fb8bd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4b82125a-b831-4d4e-9f6f-0c065c3fb8bd
  14th December 2023 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.westlancs.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1086899b-ec81-4cb0-ad9c-4e4863492149. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1086899b-ec81-4cb0-ad9c-4e4863492149.json.