---
title: "Mystery Shopper"
ocid: "ocds-b5fd17-10df6129-9524-4728-9033-84a663279a61"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-10df6129-9524-4728-9033-84a663279a61"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-10df6129-9524-4728-9033-84a663279a61.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-10df6129-9524-4728-9033-84a663279a61.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HS2"
published: "2023-01-26"
---

# Mystery Shopper

Buyer: HS2  
Current stage: Award  
OCID: ocds-b5fd17-10df6129-9524-4728-9033-84a663279a61

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-10df6129-9524-4728-9033-84a663279a61)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-10df6129-9524-4728-9033-84a663279a61.json)

## Summary

The procurement process for the "Mystery Shopper" contract was initiated by HS2, a buyer based in Birmingham, England. The contract falls under the Research consultancy services category and was awarded under the Crown Commercial Services Research and Insights Dynamic Purchasing System. The total contract value is £39,440 GBP with a contract period starting on January 24, 2023, and ending on January 23, 2025. The tender period ended on September 5, 2022.

This tender presents an opportunity for businesses specializing in research consultancy services to engage in mystery shopping activities for community engagement. With a focus on improving engagement interactions, businesses, especially SMEs, can leverage their expertise to enhance public interactions. The selective procurement method and the contract period provide a suitable framework for businesses keen on growth through public procurement contracts to participate and contribute to community engagement improvement initiatives.

## Notice

Contract Award Notice for the provision of a Mystery Shopping service, which provides mystery shopping of community engagement activities delivered by both HS2 Ltd and its Contractors. The service will provide assessment of the delivery of community engagement activities and interactions of HS2 Ltd and contractor staff with members of the public, and will provide analysis to help improve engagement. This contract was awarded under Crown Commercial Services (CCS) Research and Insights Dynamic Purchasing System (RM6126).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/13ad4909-8246-4ac7-8c4f-9d1586776997 |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Jan 2023 |
| Submission deadline | 5 Sep 2022 |
| Future notice date | Not specified |
| Award date | 16 Dec 2022 |
| Contract period | 24 Jan 2023 - 23 Jan 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £39,440 |
| Lots value | Not specified |
| Awards value | £39,440 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HS2 |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B4 6GA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | E.S.A (MARKET RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73210000 - Research consultancy services

## Release History

- 26 Jan 2023 at 13:06 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/13ad4909-8246-4ac7-8c4f-9d1586776997

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/13ad4909-8246-4ac7-8c4f-9d1586776997
  26th January 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-10df6129-9524-4728-9033-84a663279a61. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-10df6129-9524-4728-9033-84a663279a61.json.