---
title: "Provision of Employee Assistance Program"
ocid: "ocds-b5fd17-10e026c8-e138-46d8-b24d-1b3ed94a1161"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-10e026c8-e138-46d8-b24d-1b3ed94a1161"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-10e026c8-e138-46d8-b24d-1b3ed94a1161.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-10e026c8-e138-46d8-b24d-1b3ed94a1161.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR ENVIRONMENT FOOD AND RURAL AFFAIRS"
published: "2025-07-25"
---

# Provision of Employee Assistance Program

Buyer: DEPARTMENT FOR ENVIRONMENT FOOD AND RURAL AFFAIRS  
Current stage: Award  
OCID: ocds-b5fd17-10e026c8-e138-46d8-b24d-1b3ed94a1161

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## Summary

The Department for Environment, Food and Rural Affairs (Defra), based in London, has awarded a contract for the Provision of an Employee Assistance Programme to PAM Wellbeing Ltd. This contract, classified under health and safety services, supports the mental health of Defra group employees, providing confidential counselling and wellbeing services. The procurement process was conducted through a selective method using a call-off from a dynamic purchasing system. The award was made on 25th July 2025, with the contract period set from 1st September 2025 to 31st August 2027. The services are to be delivered across multiple regions, including the United Kingdom and other territories. The procurement stage is complete, with a total contract value of £1,243,080.

This tender presents significant opportunities for businesses specialising in mental health and wellbeing services, particularly those capable of operating on a large scale to support diverse geographical regions. With a focus on comprehensive health support, SMEs and VCSEs with expertise in mental health counselling, legal advice provision, and wellbeing education programmes could find growth opportunities in similar future tenders. The engagement requires robust service delivery capabilities, promoting a competitive edge for enterprises offering innovative mental health support solutions.

## Notice

Provision of Employee assistance support service for Defra will support the mental health of Defra group employees (including agency and temporary staff). The service provides confidential advice, counselling and support to our workforce, with additional support and coaching for managers, on a wide range of both work and non work focused issues. It also provides free legal advice, critical incident support, structured professional support, wellbeing education programmes and access to an interactive wellbeing app. Counselling support is available 24/7, 365 days a year via a free helpline, with up to 6 sessions of structured counselling available for employees each year.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/53e0882b-9951-4d73-a384-3082d726054b |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Jul 2025 |
| Submission deadline | 27 May 2025 |
| Future notice date | Not specified |
| Award date | 24 Jul 2025 |
| Contract period | 31 Aug 2025 - 31 Aug 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,243,080 |
| Lots value | Not specified |
| Awards value | £1,243,080 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR ENVIRONMENT FOOD AND RURAL AFFAIRS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 3JR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PAM WELLBEING |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services

### Codes

- 71317200 - Health and safety services

## Release History

- 25 Jul 2025 at 09:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/53e0882b-9951-4d73-a384-3082d726054b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/53e0882b-9951-4d73-a384-3082d726054b
  25th July 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c6e03ea8-651b-4ffc-87cf-af0a5155a85e
  Redacted EAP- RM6296 - DPS Schedule 6

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-10e026c8-e138-46d8-b24d-1b3ed94a1161. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-10e026c8-e138-46d8-b24d-1b3ed94a1161.json.