---
title: "Corporate CRM, My Account, forms and view accounts"
ocid: "ocds-b5fd17-10fb0af8-bb00-4f25-9790-25ec4022d9d7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-10fb0af8-bb00-4f25-9790-25ec4022d9d7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-10fb0af8-bb00-4f25-9790-25ec4022d9d7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-10fb0af8-bb00-4f25-9790-25ec4022d9d7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WELLAND PROCUREMENT UNIT"
published: "2021-03-15"
---

# Corporate CRM, My Account, forms and view accounts

Buyer: WELLAND PROCUREMENT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-10fb0af8-bb00-4f25-9790-25ec4022d9d7

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-10fb0af8-bb00-4f25-9790-25ec4022d9d7)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-10fb0af8-bb00-4f25-9790-25ec4022d9d7.json)

## Summary

The procurement process, initiated by the Welland Procurement Unit, involves the acquisition of software solutions including CRM, forms, and account management for council tax and benefits customers. This tender, titled "Corporate CRM, My Account, forms and view accounts," falls under the software package and information systems category (CPV: 48000000). Based in Blaby, England, the procurement method used is selective, with the contract period running from 12th November 2020 to 11th November 2022. The total contract value is £160,000, with a minimum value of £80,000. The tender period ended on 11th November 2020.

This tender presents significant opportunities for businesses, particularly those specialising in software development, cloud solutions, and customer relationship management. Companies that are technology-focused and have experience with public sector clients would be well-suited to compete. Given the framework agreement context, suppliers familiar with G-Cloud offerings will find this an advantageous opportunity to expand their business with local governmental contracts.

## Notice

To supply software solutions (CRM, Forms, My Account), cloud hosting and view accounts based on APIs for individual council tax and benefits customers. Call off from G-Cloud 11 Framework Agreement RM1557.11 - Cloud Software. Additional information: Contract for Blaby District Council

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/92a11601-7eb0-4753-8694-ad4b13a8db19 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Mar 2021 |
| Submission deadline | 11 Nov 2020 |
| Future notice date | Not specified |
| Award date | 11 Nov 2020 |
| Contract period | 12 Nov 2020 - 11 Nov 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £160,000 |
| Lots value | Not specified |
| Awards value | £160,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WELLAND PROCUREMENT UNIT |
| Locality | BLABY |
| Post town | Leicester |
| Postcode | LE19 2EP |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Blaby |
| Electoral ward | Narborough & Littlethorpe |
| Westminster constituency | South Leicestershire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GRANICUS-FIRMSTEP |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 15 Mar 2021 at 09:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/92a11601-7eb0-4753-8694-ad4b13a8db19

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/92a11601-7eb0-4753-8694-ad4b13a8db19
  15th March 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.blaby.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-10fb0af8-bb00-4f25-9790-25ec4022d9d7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-10fb0af8-bb00-4f25-9790-25ec4022d9d7.json.