---
title: "Notice of contract award - Oracle support renewal 2021 - 2022"
ocid: "ocds-b5fd17-112fca58-105f-4712-845f-2f7951e31583"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-112fca58-105f-4712-845f-2f7951e31583"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-112fca58-105f-4712-845f-2f7951e31583.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-112fca58-105f-4712-845f-2f7951e31583.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FINANCIAL OMBUDSMAN SERVICE"
published: "2021-04-01"
---

# Notice of contract award - Oracle support renewal 2021 - 2022

Buyer: FINANCIAL OMBUDSMAN SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-112fca58-105f-4712-845f-2f7951e31583

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-112fca58-105f-4712-845f-2f7951e31583)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-112fca58-105f-4712-845f-2f7951e31583.json)

## Summary

The Financial Ombudsman Service has completed the procurement process for Oracle support renewal for the year 2021-2022, awarded to Softcat PLC. The contract is valued at £129,028 and falls under the category of IT services, specifically consulting, software development, and support. This contract, initiated through a selective procurement method via a call-off from the CCS framework, has a defined contract period from 6th April 2021 to 5th April 2022. The award was announced on 1st April 2021, and the tender was concluded with no extension options available.

This tender presents a significant growth opportunity for businesses specialising in IT services, particularly those with a focus on software support and consulting. Small and medium enterprises (SMEs) could benefit greatly from engaging in similar tenders as they would be suited to provide competitive bids, given the potential for similar future contracts. Companies with expertise in providing ongoing support and maintenance for software systems are especially encouraged to explore such opportunities as they align with the requirements of large organisations like the Financial Ombudsman Service.

## Notice

Notice of award contract to Softcat PLC for the provision of our Oracle support for a 1 year term. We contracted with the supplier through the use of the CCS framework - Technology Products & Associated Services . There is no option to extend the agreement for a further 12 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/faf83e00-0e68-45cb-a91c-f50e4b5a9e06 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Apr 2021 |
| Submission deadline | 29 Mar 2021 |
| Future notice date | Not specified |
| Award date | 31 Mar 2021 |
| Contract period | 5 Apr 2021 - 5 Apr 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £129,028 |
| Lots value | Not specified |
| Awards value | £129,028 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL OMBUDSMAN SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 9SR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | REED SPECIALIST RECRUITMENT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 1 Apr 2021 at 15:22 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/faf83e00-0e68-45cb-a91c-f50e4b5a9e06

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/faf83e00-0e68-45cb-a91c-f50e4b5a9e06
  1st April 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-112fca58-105f-4712-845f-2f7951e31583. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-112fca58-105f-4712-845f-2f7951e31583.json.