---
title: "Caseload Manager"
ocid: "ocds-b5fd17-113182fc-83b4-48bc-bd91-f2fcc98f6168"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-113182fc-83b4-48bc-bd91-f2fcc98f6168"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-113182fc-83b4-48bc-bd91-f2fcc98f6168.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-113182fc-83b4-48bc-bd91-f2fcc98f6168.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF HAMMERSMITH & FULHAM"
published: "2024-09-20"
---

# Caseload Manager

Buyer: LONDON BOROUGH OF HAMMERSMITH & FULHAM  
Current stage: Award  
OCID: ocds-b5fd17-113182fc-83b4-48bc-bd91-f2fcc98f6168

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-113182fc-83b4-48bc-bd91-f2fcc98f6168)  
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## Summary

The London Borough of Hammersmith & Fulham has awarded a contract for the provision of rent analytics software to Voicescape Ltd. The contract, titled "Caseload Manager," falls under the industry-specific software package category (CPV code 48100000) and will be delivered in London, UK (postal code W6 9JU). The procurement process, based on a framework agreement through a selective procurement method, formally concluded with the award on 20th June 2024. The contract period spans from 12th August 2024 to 11th August 2028, with a total contract value of £299,999. The procurement stage is complete, and the issuance of the award notice was on 20th September 2024.

This tender presents significant opportunities for businesses specialising in software solutions, particularly those focusing on analytics and income collection for public bodies. Large enterprises with capabilities aligned to framework agreements will be well-suited to such contracts. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) were not prioritised for this specific procurement, suggesting a focus on providers with substantial operational scales. Businesses looking to grow through public sector contracts in the tech and analytic software market stand to benefit from such opportunities.

## Notice

A contract awarded to deliver rent analytics software to support income collection.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fe9fdb86-cf05-471e-b549-740be6aaaaf8 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Sep 2024 |
| Submission deadline | 30 Apr 2024 |
| Future notice date | Not specified |
| Award date | 19 Jun 2024 |
| Contract period | 11 Aug 2024 - 11 Aug 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £299,999 |
| Lots value | Not specified |
| Awards value | £299,999 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF HAMMERSMITH & FULHAM |
| Locality | LONDON |
| Post town | West London |
| Postcode | W6 9JU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI33 Kensington & Chelsea and Hammersmith & Fulham |
| Local authority | Hammersmith and Fulham |
| Electoral ward | Hammersmith Broadway |
| Westminster constituency | Hammersmith and Chiswick |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VOICESCAPE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 20 Sep 2024 at 08:53 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fe9fdb86-cf05-471e-b549-740be6aaaaf8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fe9fdb86-cf05-471e-b549-740be6aaaaf8
  20th September 2024 - Awarded contract notice on Contracts Finder
- http://www.capitalesourcing.com
  A contract awarded to deliver rent analytics software to support income collection.

## Notice URLs

- https://www.lbhf.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-113182fc-83b4-48bc-bd91-f2fcc98f6168. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-113182fc-83b4-48bc-bd91-f2fcc98f6168.json.